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Explore the IT Support Course Catalog
- Status: Free Trial
Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting
- Status: New
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Incident Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Time Management, Business Writing, Goal Setting, Negotiation, Cash Management, Business Planning, Planning, Project Controls, Feasibility Studies, Delegation Skills, Peer Review, Team Leadership, Business Correspondence, Creative Problem-Solving, Problem Solving, Professional Networking, Financial Analysis, Communication Strategies, Communication, Emotional Intelligence
- Status: Free Trial
University of California San Diego
Skills you'll gain: Data Structures, Graph Theory, Algorithms, Network Routing, Program Development, Debugging, Network Model, Bioinformatics, Operations Research, Data Storage, Development Testing, Test Engineering, Software Testing, Theoretical Computer Science, Computational Thinking, Network Analysis, Test Case, Programming Principles, Computer Programming, Epidemiology
Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Human Learning, Willingness To Learn, Productivity, Growth Mindedness, Mental Concentration, Creativity, Problem Solving, Self-Discipline, Cognitive flexibility, Stress Management
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Customer experience improvement, Program Development, Customer Insights, Workflow Management, Automation, Content Creation, Image Analysis, Virtual Environment, Business Ethics, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Organizational Change, Program Management, Project Closure, Agile Methodology, Project Planning, Waterfall Methodology
Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Emergency Response, Trauma Care, Emergency Services, Psychological Evaluations, Interpersonal Communications, Mental Health, Patient Education And Counseling, Stress Management, Patient Referral
- Status: Free Trial
Skills you'll gain: IT Infrastructure, Systems Administration, Computer Networking, Desktop Support, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Cloud Management, Hardening, Package and Software Management, Cybersecurity, User Accounts, TCP/IP, Lightweight Directory Access Protocols, Computer Security Awareness Training, Computer Hardware, Technical Support, Software Installation, Help Desk Support
- Status: Free Trial
Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, HTML and CSS, User Centered Design, Cloud-Native Computing, React Redux, Software Architecture, Development Environment, NoSQL, Git (Version Control System), GitHub, Webpack, Application Development, MongoDB, React.js, Agile Methodology, Front-End Web Development, JavaScript Frameworks, Browser Compatibility, Interviewing Skills
Stanford University
Skills you'll gain: Cooking, Nutrition and Diet, Preventative Care, Food and Beverage, Public Health and Disease Prevention, Behavioral Health, Clinical Nutrition, Chronic Diseases
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, HR Tech, Human Resources Software, Human Resources Management and Planning, OpenAI, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Employee Engagement, Content Creation, Recruitment, Performance Appraisal, Employee Onboarding, Image Analysis
In summary, here are 10 of our most popular it support courses
- Troubleshooting and Debugging Techniques:Â Google
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- Career Success:Â University of California, Irvine
- Data Structures and Algorithms:Â University of California San Diego
- Learning How to Learn: Powerful mental tools to help you master tough subjects:Â Deep Teaching Solutions
- Generative AI for Customer Support:Â IBM
- Foundations of Project Management:Â Google
- Psychological First Aid:Â Johns Hopkins University
- Soporte de TecnologÃas de la Información de Google: Google
- IBM Front-End Developer:Â IBM