IBM
People and Soft Skills for Professional and Personal Success Specialization

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IBM

People and Soft Skills for Professional and Personal Success Specialization

Develop key power skills to boost your work life. Master powerful people and soft skills for achieving professional success.

49,779 already enrolled

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Get in-depth knowledge of a subject
4.6

(1,167 reviews)

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.6

(1,167 reviews)

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Create and deliver presentations that will leave a lasting impact on your audience 

  • Communicate with your peers in a way that builds your personal reputation and increases your eminence

  • Demonstrate active listening skills and questioning styles to explore issues, enhance understanding, and resolve problems

  • Complete work in an agile and effective manner that will ensure satisfaction and contribute to your career growth

Details to know

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Taught in English

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  • Develop a deep understanding of key concepts
  • Earn a career certificate from IBM

Specialization - 6 course series

What you'll learn

  • Apply collaborative behaviors to help your team develop through the four stages of team development. 

  • Utilize different methods of collaboration to improve teamwork and cooperation in your workplace.

  • Recognize the barriers to collaborating effectively and identify specific behaviors that enhance or damage collaboration.

  • Identify techniques to effectively lead or participate in virtual team meetings.

Skills you'll gain

Category: Collaboration
Category: Cultural Diversity
Category: Teamwork
Category: Meeting Facilitation
Category: Communication
Category: Cross-Functional Collaboration
Category: Team Management
Category: Leadership
Category: Virtual Teams

What you'll learn

  • Create presentations that will leave a lasting impact on your audience

  • Present and deliver with confidence to engage your audience

  • Use techniques like storytelling, props, and discussion to enhance your presentations

  • Manage nerves effectively; Plan for and deal with unexpected problems that may arise

Skills you'll gain

Category: Presentations
Category: Verbal Communication Skills
Category: Public Speaking
Category: Composure
Category: Communication
Category: Drive Engagement
Category: Microsoft PowerPoint
Category: Target Audience
Category: Persuasive Communication
Category: Storytelling
Category: Non-Verbal Communication

What you'll learn

  • Deliver high quality work that solves a problem and reduces effort for the person or group requesting it

  • Apply the quality work process to all requests through clear communication and focus on clients

  • Take ownership of your assignments and apply the five-step method that will help you deliver quality work

  • Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues

Skills you'll gain

Category: Problem Solving
Category: Adaptability
Category: Research Reports
Category: Quality Management
Category: Accountability
Category: Client Services
Category: Professional Development
Category: Detail Oriented
Category: Agile Methodology
Category: Ability To Meet Deadlines
Category: Verbal Communication Skills
Category: Continuous Improvement Process

What you'll learn

  • Utilize critical and creative thinking to solve issues.

  • Describe the 5-step process of effectively solving problems.

  • Analyze a problem and identify the root cause.

  • Explore possible solutions and employ the problem solving process.

Skills you'll gain

Category: Critical Thinking
Category: Creative Thinking
Category: Problem Solving
Category: Root Cause Analysis
Category: Decision Making
Category: Professional Development
Category: Analysis
Category: Critical Thinking and Problem Solving
Category: Personal Development
Category: Creative Problem-Solving

What you'll learn

  • Identify and analyze different communication styles and understand their strengths and weaknesses

  • Demonstrate active listening skills and questioning styles to explore issues and enhance understanding

  • Identify conflict response styles; approach and effectively mediate workplace conflicts

  • Determine ways to build and maintain trust and increase your influence and eminence in the workplace

Skills you'll gain

Category: Constructive Feedback
Category: Active Listening
Category: Assertiveness
Category: Conflict Management
Category: Communication Strategies
Category: Interpersonal Communications
Category: Influencing
Category: Emotional Intelligence
Category: Communication
Category: Professional Development
Category: Trustworthiness
Category: Collaboration
Category: Social Skills
Category: Relationship Building
Category: Empathy
Category: Business Communication

What you'll learn

Skills you'll gain

Category: Problem Solving
Category: Teamwork
Category: Communication
Category: Presentations
Category: Professional Development
Category: Agile Project Management
Category: Collaboration
Category: Critical Thinking and Problem Solving
Category: Public Speaking
Category: Interpersonal Communications

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Instructor

IBM Skills Network Team
IBM
85 Courses1,338,065 learners

Offered by

IBM

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