This course covers best practices for documentation, change management, disaster recovery, and workplace safety. The course also covers environmental controls, incident response, software licensing, and handling regulated data. It introduces scripting in Windows and Linux, and covers remote access and basic artificial intelligence concepts. Lessons are designed to give build practical skills and confidence to handle a variety of IT challenges.
A+ Core 2 V15 - Pearson Cert Prep: Unit 4
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A+ Core 2 V15 - Pearson Cert Prep: Unit 4
This course is part of A+ Core 2 V15 - Pearson Cert Prep Specialization
Instructor: Pearson
Included with 
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Apply best practices in documentation, change management, and disaster recovery in IT environments.
Ensure workplace safety and environmental compliance through effective procedures and controls.
Communicate professionally and manage incidents, licensing, and regulated data with confidence.
Utilize basic scripting and remote access technologies to streamline IT operations.
Skills you'll gain
- Security Controls
- Information Technology
- Scripting
- Disaster Recovery
- Incident Response
- Artificial Intelligence
- Software Installation
- Linux
- Electrical Safety
- Change Control
- Remote Access Systems
- Safety and Security
- Microsoft Windows
- Information Technology Operations
- Personally Identifiable Information
- Document Management
- Technical Communication
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
August 2025
Assessments
11 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the A+ Core 2 V15 - Pearson Cert Prep Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There is 1 module in this course
In this module, you will explore a broad range of operational procedures and foundational concepts. You’ll start by learning about documentation in the workplace, followed by change management procedures. You’ll then examine disaster prevention and recovery, safety procedures, and environmental impacts and controls. Next, you’ll cover the basics of incident response, licensing, and regulated data, as well as communication and professionalism. You’ll shift back to the technical side with an introduction to basic scripting and remote access technologies, and even touch on some rudimentary artificial intelligence. To finish the module, you’ll review tips, techniques, and example questions to help you prepare for the exam.
What's included
54 videos11 assignments
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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