Packt
Advanced Management and Exam Preparation for Microsoft Teams

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Packt

Advanced Management and Exam Preparation for Microsoft Teams

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain expertise in configuring and managing Microsoft Teams settings and policies

  • Learn how to deploy and manage Microsoft Teams clients on various devices

  • Master troubleshooting techniques for call quality and audio/video issues

  • Understand and apply compliance management, security alerts, and reporting in Teams

Details to know

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Recently updated!

September 2025

Assessments

8 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Managing Microsoft Teams (MS-700) Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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  • Gain a foundational understanding of a subject or tool
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  • Earn a shareable career certificate

There are 6 modules in this course

In this module, we will cover various aspects of monitoring and analyzing service usage, including creating and managing security compliance alerts. You will also learn how to interpret security reports effectively to ensure compliance and security best practices.

What's included

3 videos2 readings1 assignment1 plugin

In this module, we will focus on key exam updates, particularly the tasks related to upgrading, troubleshooting, and configuring Microsoft Teams. It also includes managing Teams clients, configuring call queues, and applying emergency calling protocols.

What's included

21 videos1 assignment1 plugin

In this module, we will delve into the November 2020 updates, focusing on the rollout of Teams using Teams Advisor, as well as configuring messaging and calling features for guest users. Additionally, you will learn how to manage device tags to streamline Teams deployment.

What's included

3 videos1 assignment1 plugin

In this module, we will explore the updates from May 2021, covering the configuration of locations, compliance features, and email integrations. Additionally, you'll learn to create and manage conference bridge settings to improve collaboration within Teams.

What's included

7 videos1 assignment1 plugin

In this module, we will focus on managing notifications and alerts within the Teams admin center, helping you stay on top of essential alerts and system updates for smoother operations.

What's included

1 video1 assignment1 plugin

In this module, we will cover the August 2022 updates, focusing on advanced network settings, conditional access, and MFA configurations. You’ll also learn to troubleshoot common Teams issues, ensuring optimal performance for all users.

What's included

9 videos1 reading3 assignments

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Instructor

Packt - Course Instructors
Packt
920 Courses198,803 learners

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