IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Institute of Technology
Skills you'll gain: Industrial and Organizational Psychology, Infrastructure As A Service (IaaS), Data Storytelling, Cloud-Native Computing, Serverless Computing, Javascript and jQuery, Network Troubleshooting, Database Management Systems, Time Series Analysis and Forecasting, Open Source Technology, Project Scoping, Networking Hardware, Virtualization, Unified Modeling Language, Cybersecurity, Cloud Security, Computer Hardware, Design Thinking, Team Oriented, DevSecOps
Earn a degree
Degree · 1 - 4 Years

Universidad de los Andes
Skills you'll gain: User Story, Business Modeling, Unified Modeling Language, Business Process Modeling, Process Analysis, Engineering Management, Financial Statement Analysis, Software Architecture, Artificial Intelligence, Risk Analysis, Crisis Management, Blockchain, Service Design, IT Management, Security Requirements Analysis, Agile Project Management, Product Management, Generative AI, Technology Strategies, Payment Systems
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Credit Risk, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Revenue Recognition, Financial Auditing, Entrepreneurship, Data Governance, Generative AI, Financial Market, Statistical Inference, Strategic Decision-Making
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: LLM Application, Prompt Engineering, Performance Tuning, Performance Testing, Tool Calling, Responsible AI, A/B Testing, Application Performance Management, Retrieval-Augmented Generation, Model Evaluation, OpenAI API, Scalability, API Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Stakeholder Communications, Survey Creation, Stakeholder Management, Data Presentation, Presentations, Change Management, Communication, Performance Measurement, Organizational Change, Business Metrics, Data-Driven Decision-Making, Agile Project Management, Communication Strategies, Key Performance Indicators (KPIs), Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis, Financial Data, Data-Driven Decision-Making, Data Quality, Account Strategy, Analytics, Customer Data Management, Data Collection, Account Management, Key Performance Indicators (KPIs), Data Processing, Data Management, Customer Insights, Business Intelligence, Power BI, AI Enablement, Business Process Automation, Microsoft Power Platform
Advanced · Course · 1 - 4 Weeks

Advanced · Course

Dartmouth College
Skills you'll gain: Natural Language Processing, Technical Communication, Field-Programmable Gate Array (FPGA), Embedded Systems, Embedded Software, Distributed Computing, Digital Signal Processing, Recurrent Neural Networks (RNNs), Probability & Statistics, Deep Learning, Machine Learning, Image Analysis, Convolutional Neural Networks, Generative AI, Hardware Design, Electronic Systems, Text Mining, Student Support and Services, Professional Development, Electrical and Computer Engineering
Earn a degree
Degree · 1 - 4 Years