IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Data Ethics, Responsible AI, Compliance Auditing, Ethical Standards And Conduct, Compliance Management, Auditing, Technical Documentation, Case Studies, Project Documentation, Model Deployment, Model Evaluation, Business Ethics, MLOps (Machine Learning Operations), Accountability, Mitigation, Data Quality
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Network Security, Incident Response, Network Administration, Vulnerability Management, Cybersecurity, Contingency Planning, Cyber Governance, Cyber Attacks, Disaster Recovery, Cyber Security Policies, Security Management, Firewall, Computer Security Incident Management, Network Monitoring, General Networking, Cyber Security Strategy, Crisis Management, Vulnerability Assessments, Cyber Risk, Risk Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Apache Hadoop, Extract, Transform, Load, Data Processing, Data Transformation, Data Manipulation, Apache, Scripting, Debugging, Query Languages, Scripting Languages, Open Source Technology
Mixed · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Network Security, Role-Based Access Control (RBAC), Cybersecurity, Firewall, Network Monitoring, Authentications, Virtual Private Networks (VPN), Computer Networking, Authorization (Computing), Intrusion Detection and Prevention, Identity and Access Management, Security Controls, General Networking, Encryption
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Data Ethics, Predictive Modeling, No-Code Development, Model Deployment, Data Visualization, Data Presentation, Responsible AI, Data-Driven Decision-Making, Advanced Analytics, Business Intelligence, Business Analytics, Data Cleansing, Business Reporting, Global Marketing, LLM Application, AI Enablement, User Feedback, Data Preprocessing, Predictive Analytics, Data Architecture
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Collaborative Software, Taking Meeting Minutes, Meeting Facilitation, Project Documentation, Productivity Software, Document Management, Team Oriented, Delegation Skills, Workflow Management, Accountability, Team Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Microsoft 365, Collaborative Software, Microsoft Windows, Editing, File Management
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Requirements Management, Project Management, Planning
Beginner · Specialization · 3 - 6 Months
University of Alberta
Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Software Development, Requirements Management, Product Management, Software Engineering, Project Planning, Process Development, Project Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Logistic Regression, Supervised Learning, Applied Machine Learning, Model Evaluation, Data Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Splunk, Security Controls, Data Pipelines, Data Infrastructure, Systems Administration, System Configuration, Configuration Management, Debugging, Performance Tuning, Enterprise Architecture, Distributed Computing, Data Management, Scalability, Data Storage
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Peer Review, Instructional Design, Education Software and Technology, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Curriculum Development, Blended Learning, Digital pedagogy, Educational Materials, Community Development, Classroom Management, Teaching, Performance Testing, Collaboration, Planning
Beginner · Specialization · 3 - 6 Months