IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Slack (Software), Internal Communications, Organizational Structure, Strategic Communication, Stakeholder Communications, Technical Communication, Stakeholder Engagement, Organizational Effectiveness, Collaborative Software, Team Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, PostgreSQL, Data Integrity, Data Storage, Cloud Infrastructure, Virtual Networking, Disaster Recovery
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Software-Defined Networking, Network Architecture, Network Planning And Design, Wide Area Networks, Virtual Private Networks (VPN), Network Administration, Network Security, Network Performance Management, Firewall, Cloud Deployment, Network Routing, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Data Governance, Cloud Management, Virtual Networking, Identity and Access Management, Role-Based Access Control (RBAC)
Beginner · Course · 3 - 6 Months

Northeastern University
Skills you'll gain: Java, Object Oriented Programming (OOP), Data Structures, Object Oriented Design, Event-Driven Programming, Computer Programming, Application Design, Programming Principles, Application Development, File I/O, User Interface (UI), User Interface (UI) Design, Development Environment, Software Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Network Monitoring, Network Performance Management, Virtual Private Networks (VPN), Network Routing, Network Troubleshooting, Network Security, Border Gateway Protocol, TCP/IP, Network Protocols, Multiprotocol Label Switching, Network Infrastructure, Wide Area Networks, Virtual Networking, Authentications, Debugging
Intermediate · Course · 3 - 6 Months

Whizlabs
Skills you'll gain: Serverless Computing, Amazon S3, Amazon Elastic Compute Cloud, API Gateway, Cloud Security, Data Storage, Cloud Deployment, Application Deployment, File Systems, Data Encryption Standard
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Health Disparities, Health Equity, Social Determinants Of Health, Health Systems, Public Health, Health Policy, Health Care, Epidemiology, Social Justice, Social Sciences, Demography, Economics
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Endpoint Security, Endpoint Detection and Response, Multi-Factor Authentication, Network Security, Application Security, Patch Management, Network Monitoring, Data Security, Authentications, Malware Protection, Mobile Security, Authorization (Computing), Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Application Deployment, API Design, Cloud Computing Architecture, Microservices, Kubernetes, Google Cloud Platform, Restful API, Cloud Computing, CI/CD, Service Level Agreement, Cloud Storage, Network Architecture, DevOps, Cloud Security, Load Balancing, System Design and Implementation, Key Performance Indicators (KPIs), Scalability, System Monitoring
Advanced · Course · 1 - 3 Months