IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Minnesota State University, Mankato
Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Collaborative Software, Style Guides, Usability, Functional Design
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Splunk, Dashboard, Ad Hoc Reporting, Data Visualization Software, Event Monitoring, Security Information and Event Management (SIEM), Statistical Analysis, Software Installation, Analytics, Data Analysis, Anomaly Detection, Big Data, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Embedded Systems, System Programming, Cross Platform Development, Hardware Architecture, Peripheral Devices, Performance Tuning, Software Design, Real Time Data, C (Programming Language), Debugging, System Configuration, Maintainability, Scalability, Data Mapping
Advanced · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Serverless Computing, Amazon Web Services, Rust (Programming Language), Debugging, Application Deployment, Development Environment, Linux
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Cloud Platform, Kubernetes, Cloud Applications, Microsoft Azure, Platform As A Service (PaaS), Application Deployment, Serverless Computing, Containerization, Application Performance Management, System Monitoring, Cloud Storage
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Text Mining, Data Mining, Time Series Analysis and Forecasting, Classification Algorithms, Big Data, Artificial Neural Networks, Regression Analysis, Data Science, Machine Learning Algorithms, Supervised Learning, Feature Engineering, Unsupervised Learning, Analytics, Predictive Modeling, Forecasting, Advanced Analytics, Deep Learning, Data Preprocessing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Threat Modeling, Cryptography, Cryptographic Protocols, Threat Management, Security Engineering, Network Security, Data Security, Vulnerability Assessments, Threat Detection, Security Controls, Information Systems Security, Cyber Security Strategy, Key Management, Encryption, Network Protocols, Scripting, Regulatory Compliance, Financial Regulation, Scalability
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Ruby (Programming Language), Debugging, Scripting Languages, Data Structures, Scripting, Program Development, Object Oriented Programming (OOP)
Intermediate · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Grant Writing, Data Sharing, Grant Applications, Data Storage, Data Management, Health Policy, Technical Writing, Health Care Procedure and Regulation
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Mining, Exploratory Data Analysis, Model Evaluation, Dimensionality Reduction, Data Preprocessing, Data Cleansing, Data Transformation, Data-Driven Decision-Making, Predictive Analytics, Forecasting, Big Data, Data Analysis, Applied Machine Learning, Statistical Analysis, Classification Algorithms, Data Visualization Software, Unsupervised Learning, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Prioritization, Agile Project Management, Timelines, Meeting Facilitation, Agile Methodology, Brainstorming, Virtual Teams, Continuous Improvement Process, Team Performance Management, Project Documentation
Beginner · Course · 1 - 3 Months
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks