IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Debugging, C++ (Programming Language), API Design, Program Development, Software Documentation, Pseudocode, Software Architecture, Software Design, Maintainability, Computational Thinking, Performance Tuning, Data Structures, Programming Principles, Application Development, Computer Programming, Generative AI Agents, Integrated Development Environments, Generative AI, Data Validation, Object Oriented Programming (OOP)
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cybersecurity, Cyber Security Strategy, Data Security, Cyber Threat Intelligence, Computer Security Awareness Training, Zero Trust Network Access, Information Systems Security, Security Awareness, Security Engineering, Threat Detection, Human Factors (Security), Cultural Sensitivity, Security Controls, Incident Response, Proactivity, Fraud detection, Information Technology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtual Networking, Role-Based Access Control (RBAC), Data Persistence, Cloud Management, Application Lifecycle Management, Proxy Servers, Capacity Management, Application Performance Management, CI/CD, Key Management, Network Security, API Gateway, Network Routing, YAML, Application Deployment, Disaster Recovery, Scalability, Large Language Modeling
Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Organizational Change, Leadership and Management, Business Management, Innovation, Coordination, People Management, Organizational Structure, Leadership, Personal Development, Goal Setting
Mixed · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Research Methodologies, Policy Analysis, Media and Communications, Crisis Intervention, World History, International Relations, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Collaborative Software, Microsoft 365, Editing, File Management
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Process Capability, Process Analysis, Business Process, Continuous Improvement Process, Eight Disciplines Problem Solving (8D), Project Planning, Root Cause Analysis, Customer Analysis
Intermediate · Course · 1 - 3 Months
LearnQuest
Skills you'll gain: Java Programming, Java, File I/O, Eclipse (Software), Object Oriented Programming (OOP), Object Oriented Design, Integrated Development Environments, Development Environment, Software Design, Computer Programming, Application Frameworks, Programming Principles, Virtual Machines, Web Development, Debugging, Data Persistence, Package and Software Management, Data Structures
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Active Listening, Empathy, Compassion, Diversity and Inclusion, Team Building, Emotional Intelligence, Leadership and Management, Leadership, Self-Awareness, Collaboration, Employee Engagement, Adaptability, Workforce Management
Mixed · Course · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: Electronic Components, Semiconductors, Electronics, Electrical Engineering, Basic Electrical Systems, Electronics Engineering, Engineering Analysis, Schematic Diagrams
Mixed · Course · 1 - 3 Months