IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Data Transformation, Engineering Management, Data-Driven Decision-Making, Computational Thinking, Exploratory Data Analysis, Data Storytelling, Capacity Management, Data Analysis, Data Warehousing, Data Strategy, Data Management, Data Lakes, Unstructured Data, Business Intelligence, Data Governance, Data Access, Data Literacy, Solution Design, Management Reporting, Needs Assessment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Client Services, Customer Relationship Management (CRM) Software, Productivity Software, Project Management, Collaborative Software, Process Improvement and Optimization
Mixed · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Nutrition Education, Nutrition and Diet, Mindfulness, Self-Awareness, Decision Making, Stress Management, Mental Health
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Estimation, Risk Analysis, Statistical Methods, Statistical Software, Return On Investment, Statistical Analysis, Sample Size Determination, R (Software), Data Analysis, Business Risk Management, Probability & Statistics, Statistical Inference, Project Estimation, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Grafana, Hybrid Cloud Computing, Multi-Cloud, Prometheus (Software), Managed Services, Cloud Solutions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Analysis, Operational Efficiency, Continuous Improvement Process, Root Cause Analysis, Waste Minimization, Pareto Chart, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization
Intermediate · Project · Less Than 2 Hours

Commonwealth Education Trust
Skills you'll gain: Lesson Planning, Professional Development, Constructive Feedback, Growth Mindedness, Self-Awareness, Collaboration, Personal Development, Empathy, Goal Setting, Adaptability
Mixed · Course · 1 - 4 Weeks

Sungkyunkwan University
Skills you'll gain: Intercultural Competence, Cultural Diversity, Culture, Research, World History, Ancient History
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Generative AI, Prompt Engineering, LLM Application, Prototyping
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Unsupervised Learning, Embeddings, Supervised Learning, Data Preprocessing, Python Programming, Exploratory Data Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Network Administration, Amazon Web Services, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks