IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Technical Management, Program Management, Stakeholder Engagement, Leadership and Management, Stakeholder Management, Project Management, Technical Product Management, Risk Management, Initiative and Leadership, Technical Consulting, Professional Development, Generative AI, Drive Engagement, Communication Planning, Emotional Intelligence, Technical Communication, Project Planning, AI Enablement, Software Architecture, Technical Analysis
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Architecture, Data Infrastructure, Distributed Computing, Data Modeling, Scalability, Data Management, Data Strategy, Microservices, Solution Architecture, Data Governance, Software Architecture, Semantic Web, Data Integration, Information Architecture, CI/CD, Software Design, Maintainability, Enterprise Architecture, Data Analysis, Generative AI
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Ansible, IT Automation, YAML, Enterprise Architecture, DevSecOps, Scalability, CI/CD, Automation, Debugging, Scripting, Infrastructure as Code (IaC), Configuration Management, Hardening, Enterprise Security, Devops Tools, Verification And Validation, Cloud-Based Integration, Patch Management, DevOps, Cloud Infrastructure
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Network Analysis, Social Network Analysis, Marketing Analytics, Unstructured Data, Semantic Web, Statistical Methods, Text Mining, Data Structures, JSON, Natural Language Processing, Data Visualization Software, Python Programming
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Prometheus (Software), Data Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Business Intelligence, Data Modeling, Interactive Data Visualization, Data Manipulation, Dashboard, Data Visualization Software, Microsoft Excel, SQL Server Reporting Services, Data Warehousing, Data Sharing, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Computer Security Incident Management, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cloud Security, Cybersecurity, Vulnerability Assessments, Cyber Attacks, Information Systems Security, Security Engineering, Metasploit, Security Strategy, Infrastructure Security, Incident Management, Vulnerability Scanning, Security Testing, Hardening, Penetration Testing, Mobile Security
Advanced · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Relational Databases, Databases, Data Visualization Software, Web Scraping, Data Science, Scatter Plots, Data Manipulation, SQL, Data Processing, JSON, Application Programming Interface (API), Data Import/Export, Python Programming, Extensible Markup Language (XML), Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Deployment, Continuous Integration, Application Deployment, Build Tools, Cloud Deployment, Application Performance Management, Test Automation, Software Development Tools, Containerization, System Monitoring, ASP.NET, Unit Testing, Release Management, Git (Version Control System), Version Control
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Event Planning, Canva (Software), Event Management, Digital Content, Event Marketing, Graphic Design, Graphic and Visual Design Software, Social Media Campaigns, Social Media, Product Design, Digital Marketing, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours