IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Glasgow
Skills you'll gain: Media and Communications, Peer Review, Research, Cultural Responsiveness, Social Impact, Social Sciences, Investigation, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sprint Retrospectives, Prioritization, Agile Project Management, Timelines, Meeting Facilitation, Agile Methodology, Brainstorming, Virtual Teams, Continuous Improvement Process, Team Performance Management, Project Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Shell Script, User Accounts, Linux Administration, Linux, Unix Shell, Linux Commands, Unix, Operating System Administration, File Systems, Performance Tuning, Systems Administration, Scripting, File Management, Data Storage, Authorization (Computing), Command-Line Interface, Operating Systems, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Endpoint Security, Cyber Threat Hunting, Cyber Threat Intelligence, Endpoint Detection and Response, Cloud Security, Threat Detection, Cyber Operations, Threat Management, Microsoft Copilot, Malware Protection, Security Information and Event Management (SIEM), AI Security, Microsoft Azure, Vulnerability Management, Cloud Computing, Incident Response, Computer Security Incident Management, Incident Management, Anomaly Detection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, Virtual Private Networks (VPN), Network Troubleshooting, Open Shortest Path First (OSPF), Network Engineering, Network Routing, Border Gateway Protocol, TCP/IP, Multiprotocol Label Switching, Network Administration, Network Security, Network Monitoring, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Authentications, Authorization (Computing)
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cascading Style Sheets (CSS), Web Design, Web Design and Development, No-Code Development, HTML and CSS, Web Content, Open Source Technology, Creativity, Web Development, Usability
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Active Directory, Network Monitoring, Data Governance, Cloud Applications, Personally Identifiable Information, Security Management, Information Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Express, Adobe Firefly, Design, Adobe Creative Cloud, Visual Design, Workflow Management, Design Elements And Principles, Graphic Design, Layout Design, Graphic and Visual Design, Collaborative Software, Photo Editing, Editing, Typography, Content Creation, Branding, Generative AI, AI Personalization, Social Media Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Facebook, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Social Media Marketing, Marketing Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Unix, Unix Commands, Shell Script, Bash (Scripting Language), Operating System Administration, Linux, File Systems, Operating Systems, Command-Line Interface, Performance Tuning, System Monitoring, System Programming, File Management, OS Process Management, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: UI/UX Research, User Research, Design Thinking, User Experience, Persona (User Experience), Technical Communication, Miro AI, User Centered Design
Beginner · Guided Project · Less Than 2 Hours