IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Colorado Boulder
Skills you'll gain: Engineering Analysis, Vibrations, Mechanics, Finite Element Methods, Differential Equations, Control Systems, Applied Mathematics, Mathematical Modeling, Linear Algebra, Calculus
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Google Gemini, Code Review, Application Deployment, Continuous Deployment, Responsible AI, Software Development Tools, Google Cloud Platform, Generative AI, Prompt Engineering, Debugging, Application Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Spatial Data Analysis, Robotics, Artificial Intelligence, Data Manipulation, Simulations, NumPy
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Virtual Networking, Border Gateway Protocol, Network Security, Enterprise Architecture, Virtualization, Network Architecture, Network Routing, Wireless Networks, Network Planning And Design, Network Administration, Infrastructure Security, Virtual Private Networks (VPN), Ansible, Firewall, Security Controls
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Cyber Attacks, Infrastructure Security, Cloud Infrastructure
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Sales Process, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, Fraud detection, Keras (Neural Network Library), Tensorflow, Data Preprocessing, Deep Learning, Dimensionality Reduction, Exploratory Data Analysis, Anomaly Detection, Data Visualization, Data Synthesis, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Power Apps Component Framework, UI Components, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Database Application, Microsoft 365, Data Integration
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Large Language Modeling, LLM Application, OpenAI API, Trend Analysis, Real Time Data, Analytics, Business Marketing, Program Development, Business Strategy, Generative AI, ChatGPT, Technology Roadmaps, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, AI Enablement, Workflow Management, AI Product Strategy, Generative AI Agents, Productivity Software, Business Workflow Analysis, Business Process Automation, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Services, Network Routing, Data Store, Data Storage, Cloud Solutions
Intermediate · Guided Project · Less Than 2 Hours