IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Risk Analysis, Risk Management, Threat Management, Threat Modeling, Cyber Risk, Security Management, Governance, Cybersecurity, Cyber Security Strategy, Asset Management, Cyber Security Assessment, Project Documentation, Presentations
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Responsible AI, Generative AI, AI Workflows, Data Ethics, Model Evaluation, Data Governance, Governance, Artificial Intelligence, Machine Learning, Ethical Standards And Conduct, Organizational Strategy, Social Impact, Benchmarking, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, LLM Application, Prompt Engineering, Model Deployment, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Program Evaluation, Maternal Health, Nutrition and Diet, Child Health, Social Impact, Research Methodologies, Data Collection, Epidemiology, Public Health and Disease Prevention, Health Policy, Mathematical Modeling, Statistical Modeling, Data Analysis Software
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Intercompany Accounting, Technical Accounting, Risk Analysis, Revenue Recognition, Corporate Accounting, International Financial Reporting Standards, Consolidation, Financial Reporting, Case Studies
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Systems Architecture, Software Architecture, Systems Design, Software Design, Solution Architecture, Service Oriented Architecture, Verification And Validation, Maintainability, Systems Analysis, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Plot (Graphics), Data Visualization, Large Language Modeling, Text Mining, Retrieval-Augmented Generation, Data Visualization Software, Data Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Persuasive Communication, Leadership, Influencing, Strategic Leadership, Organizational Leadership, Leadership Development, Business Leadership, Leadership and Management, Team Leadership, Communication, Agile Project Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Nanjing University
Skills you'll gain: Student-Centred Learning, Digital pedagogy, Course Development, Learning Theory, Human Learning, Higher Education, Innovation, Digital Transformation, Curriculum Development, Emerging Technologies, Creativity, Culture
Mixed · Course · 1 - 3 Months

Packt
Skills you'll gain: Identity and Access Management, Application Security, Secure Coding, Security Testing, Information Systems Security, Cyber Security Assessment, Security Engineering, Security Controls, Risk Management Framework, Cybersecurity, Authentications, Threat Modeling, Network Security, Risk Management, Infrastructure Security, Data Security, Continuous Monitoring, Software Development Life Cycle, Authorization (Computing), Cryptography
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Program Management, Stakeholder Engagement, Agile Methodology, Project Design, Stakeholder Analysis, Project Management, Diagram Design
Intermediate · Guided Project · Less Than 2 Hours