IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Role-Based Access Control (RBAC), Microsoft Azure, Azure Active Directory, Cloud Solutions, Identity and Access Management, Cloud Management, Solution Architecture, Data Governance, Cloud Security, Cloud Computing Architecture, System Monitoring, Authorization (Computing), Authentications, Key Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Microsoft Azure, Query Languages, Application Performance Management, Cloud Management, Continuous Monitoring, Real Time Data, Interactive Data Visualization, Virtual Machines, Scalability, Resource Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Machine Learning, Algorithms, Classification Algorithms, Artificial Neural Networks, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements, Data Management
Intermediate · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Responsible AI, AI Enablement, Artificial Intelligence, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), digital literacy, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Visualization, Data Entry, Excel Formulas, Data Presentation, Google Sheets, Spreadsheet Software, Management Reporting, Business Reporting, Marketing Analytics, Market Analysis, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Personally Identifiable Information, Data Integrity, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Drug Interaction, Medication Therapy Management, Pharmacotherapy, Medical Prescription, Geriatrics, Clinical Pharmacy, Pharmacology, Care Management, Care Coordination, Patient Safety, Patient Evaluation, Patient Education And Counseling, Patient Communication
Advanced · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Serverless Computing, Data Migration, Cloud Engineering, Amazon Elastic Compute Cloud, Cloud Deployment, Cloud Services, Cloud Computing Architecture, Servers, Cloud Platforms, IT Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Project Management, Project Coordination, Agile Methodology, Project Management Software, Project Management Life Cycle, Jira (Software), Project Scoping, Budget Management, Risk Management, Cost Estimation, Sprint Planning, Waterfall Methodology, Microsoft Teams
Intermediate · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Intellectual Property, Research, Higher Education, Research Methodologies, Research Design, Science and Research, Ethical Standards And Conduct, Student Engagement, Safety and Security
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: AI Security, Responsible AI, Information Privacy, Generative AI, Data Ethics, Google Cloud Platform, Data Loss Prevention, Data Security, Cloud Security, Safety and Security, Data Governance, Model Evaluation, Encryption
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: SQL, Data Analysis, Seaborn, Exploratory Data Analysis, Analytics, Data Visualization, Data Visualization Software, Matplotlib, Data Storage, Pandas (Python Package), Big Data, Data Science, Data Management, Data Manipulation, Data Cleansing, NumPy
Beginner · Course · 1 - 4 Weeks