IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Telecommuting, Virtual Teams, Collaborative Software, Productivity, Team Performance Management, Leadership, Meeting Facilitation, Employee Engagement, Collaboration, Leadership Development, Business Correspondence, People Management, Time Management, Communication, Business Writing, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Business Research, Market Analysis, Report Writing, Business Metrics, Market Intelligence, Business Strategy, Strategic Decision-Making, Business Communication, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Caregiving, Long Term Care, Dignity in Care, Care Management, Health Care, Surveys, Health Policy, Socioeconomics, Cultural Diversity, Social Justice, Policy Analysis, Diversity Awareness, Social Work, Economics
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Exploitation techniques, Border Gateway Protocol, Malware Protection, Cybersecurity, TCP/IP, Internet Of Things, Network Security, Threat Detection, Network Monitoring, Network Routing, Network Analysis, Cyber Risk, Network Protocols, Containerization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, Overcoming Obstacles, Responsible AI, Learning Strategies, Generative AI, Storytelling, Writing, Artificial Intelligence, Javascript
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Cyber Governance, Cyber Security Strategy, Threat Modeling, Cyber Security Policies, Cyber Risk, Governance Risk Management and Compliance, ISO/IEC 27001, Cyber Security Assessment, Cybersecurity, Compliance Management, Governance, NIST 800-53, Risk Mitigation, Risk Management, Audit Planning, Risk Appetite, Policy Analysis, Regulation and Legal Compliance, Stakeholder Engagement, Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Logo Design, Adobe Express, Branding, Brand Strategy, Marketing Design, Collaborative Software, Graphic Design, Style Guides, Typography, Visual Design, Asset Management, Design Elements And Principles, Color Theory, Storytelling
Beginner · Course · 1 - 4 Weeks

Tencent Cloud
Skills you'll gain: Cloud Computing Architecture, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Solution Architecture, Serverless Computing, Cloud Services, Network Architecture, Microservices, Virtual Networking, API Gateway, Scalability, Load Balancing, Performance Tuning, Disaster Recovery
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Business Modeling, Business Process, Organizational Structure, Project Design, Project Management, Business Management, Operations Management, Organizational Strategy, Leadership and Management, Strategic Planning, Innovation
Mixed · Course · 1 - 3 Months

Skills you'll gain: API Design, Back-End Web Development, Secure Coding, Data Security, Application Programming Interface (API), Restful API, IT Infrastructure, Infrastructure Security, Application Security, Data Integrity, Servers, Cloud Security, Server Administration, Web Servers, Encryption, Authentications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Architecture, Peripheral Devices, Networking Hardware, USB, Desktop Support, Computer Networking, Computer Architecture, Data Storage Technologies, Electrical Safety
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, CI/CD, Continuous Deployment, Docker (Software), Kubernetes, Containerization, AI Workflows, Scalability, AI Orchestration, DevOps, Model Evaluation, Continuous Monitoring, Version Control
Intermediate · Course · 1 - 4 Weeks