Master emotional intelligence (EQ) for personal and professional success. Learn to recognize, understand, and manage emotions effectively.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Tenacity, Persistence, Personal Attributes, Personal Development, Self-Awareness, Case Studies, Emotional Intelligence, Growth Mindedness, Resilience, Overcoming Obstacles, Cognitive flexibility, Psychology
Mixed · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership, Relationship Building, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Tenacity, Persistence, Personal Attributes, Persona Development, Personal Development, Human Development, Self-Awareness, Case Studies, Resilience, Overcoming Obstacles, Growth Mindedness, Lifelong Learning, Psychology, Cognitive flexibility, Social Sciences, Emotional Intelligence, Cultural Diversity, Sociology, Social Work, Goal Setting
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Active Listening, Strategic Leadership, Interpersonal Communications, Verbal Communication Skills, Social Skills, Communication Strategies, Empathy, Diversity and Inclusion, Communication, Business Leadership, Leadership, Emotional Intelligence, Responsible AI, Conflict Management, Cultural Sensitivity, Coaching, Remote Access Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: Verbal Communication Skills, Active Listening, Interpersonal Communications, Communication, Persuasive Communication, Social Skills, Influencing, Communication Strategies, Public Speaking, Business Communication, Emotional Intelligence, Professionalism, Rapport Building, Business Correspondence, Virtual Teams, Non-Verbal Communication, Empathy, Teamwork, Overcoming Obstacles, Conflict Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Personal Development, Human Development, Self-Awareness, Growth Mindedness, Lifelong Learning, Psychology, Emotional Intelligence, Social Sciences, Cultural Diversity, Sociology, Goal Setting, Physiology
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teaching, Social Justice, Emotional Intelligence, Social Skills, Empathy, Self-Awareness, Higher Education, Behavior Management, Classroom Management, Cultural Responsiveness, Curriculum Planning, School Psychology, Empowerment, Personal Development, Childhood Education and Development, Program Evaluation, Advocacy, Professional Development, Growth Mindedness, Mindfulness
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Supervision, Emotional Intelligence, Trustworthiness, Employee Coaching, Leadership, Professional Development, Constructive Feedback, Ethical Standards And Conduct, Coaching, Mentorship, Influencing, Accountability, Team Management, Initiative and Leadership, Delegation Skills, Rapport Building, People Development, Leadership and Management, Teamwork, Communication
Intermediate · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Delegation Skills, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Leadership, Empowerment, Team Management, Collaboration, Virtual Teams, Verbal Communication Skills, Self-Awareness
Intermediate · Course · 1 - 4 Weeks

IIMA - IIM Ahmedabad
Skills you'll gain: Leadership, Organizational Leadership, Team Leadership, Change Management, Leadership and Management, Business Leadership, Business Ethics, Self-Awareness, Culture Transformation, Personal Development, Decision Making, Emotional Intelligence, Influencing, Empowerment, Communication, Relationship Building, Mindfulness
Beginner · Course · 1 - 3 Months