Effective Communication Skills

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Effective Communication Skills

Instructor: LearnKartS

Included with Coursera Plus

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Beginner level

Recommended experience

1 hour to complete

Flexible schedule

Learn at your own pace

Beginner level

Recommended experience

1 hour to complete

Flexible schedule

Learn at your own pace

What you'll learn

Understand the core components and types of communication used in modern workplaces
Use body language, gestures, and virtual meeting etiquette to communicate with an impact
Overcome common communication barriers and develop active listening strategies
Enhance clarity and tone in written communication, including professional emails

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

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Frequently asked questions

Effective communication is the ability to express messages in a clear, confident, and polite manner so that they are understood as intended. It combines verbal, nonverbal, written, and listening abilities to improve comprehension and teamwork.

Everyone, from new hires to top executives, needs to be able to communicate well. The workplace communication skills course is very important for managers, team leaders, employees who work with customers, and anyone who works in a remote or collaborative setting.

Body language, like eye contact, gestures, facial expressions, and posture, can support or go against what someone says. It has a big impact on how people understand and interpret communications.

Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.