IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Education Software and Technology, Digital pedagogy, Information Architecture, Collaborative Software, Animations
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: ChatGPT, Generative AI, AI Product Strategy, Large Language Modeling, Data Ethics, Responsible AI, AI Enablement, Artificial Intelligence, Natural Language Processing, Economics, Policy, and Social Studies, Law, Regulation, and Compliance, Social Sciences, Healthcare Industry Knowledge
Mixed · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Geospatial Information and Technology, Trend Analysis, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Purchasing, Process Improvement, Accounts Payable, Business Process, Operational Efficiency, Procurement, Supplier Relationship Management, Payment Processing and Collection, Vendor Management, Cost Management, Invoicing, Compliance Management, Automation
Beginner · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Business Technologies, E-Commerce, Business Management, Innovation, Business, Customer Acquisition Management, Data Management, Marketing Strategies, Data-Driven Decision-Making, Scalability, Customer experience strategy (CX), Presentations
Mixed · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Social Justice, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Diversity Programs, Workplace inclusivity, Systems Thinking, Community Organizing, Cultural Diversity, Policy Analysis, Storytelling
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI Agents, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), AI Enablement, Real Time Data, Persona Development, Design Thinking, Consumer Behaviour, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Design Thinking, Innovation, Platform As A Service (PaaS), Product Development, Strategic Thinking, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Active Directory, Load Balancing, Virtual Networking, Network Architecture, Authorization (Computing), Data Security, Relational Databases, Authentications, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Disaster Recovery, Cloud Management, Cloud Security, Single Sign-On (SSO), Databases, General Networking
Intermediate · Specialization · 1 - 3 Months

Lund University
Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Azure Synapse Analytics, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Automation, Application Programming Interface (API), Google Sheets, Calendar Management, ChatGPT, Content Creation, Digital Marketing, Prompt Engineering, Automation, Content Strategy, Brand Management, Project Management
Intermediate · Guided Project · Less Than 2 Hours