IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Advertising, Online Advertising, Campaign Management, Advertising, Advertising Campaigns, Marketing, Social Media Campaigns, Marketing Management, Generative AI Agents, Budget Management, Target Audience
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, AI Security, Generative AI, MLOps (Machine Learning Operations), AWS SageMaker, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Model Deployment, Model Evaluation, Natural Language Processing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Project Management, Project Coordination, Organizational Skills, Productivity Software, Collaborative Software, Project Planning, Data Validation, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Program Management, Project Planning, Innovation, Budget Management, Financial Planning, Diagram Design, Productivity Software, Agile Methodology, Strategic Planning
Intermediate · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Team Leadership, Recognizing Others, Team Building, Team Management, Self-Awareness, Personal Development, Professional Development, Employee Engagement, Communication Strategies, Mindfulness
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: International Relations, Diplomacy, Political Sciences, World History, Public Policies, Social Sciences, Policy Analysis, Economics, Case Studies, Governance, Security Strategy, Analytical Skills
Build toward a degree
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: AI Security, Application Security, Secure Coding, Data Ethics, Vulnerability Assessments, Responsible AI, Security Testing, Threat Modeling, Data Security, Security Controls, Cyber Security Assessment, Cybersecurity, Security Awareness, Threat Management, Continuous Monitoring, Authorization (Computing), Encryption, Penetration Testing, Data Management
Intermediate · Course · 1 - 4 Weeks

Nanyang Technological University, Singapore
Skills you'll gain: Geometry, Design Elements And Principles, Materials science, Chemistry, Art History, Architectural Design, Physical Science, Pharmaceuticals, Applied Mathematics, Biology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Basic Electrical Systems, Electrical Systems, Sustainable Technologies, Power Electronics, Electric Power Systems, Electronic Systems, Electrical Engineering, Sustainable Engineering, Energy and Utilities, Environmental Engineering, Performance Testing, High Voltage, Environmental Science, Systems Integration, Thermal Management, Climate Change Mitigation, Control Systems
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Predictive Analytics, Business Analytics, Data Mining, Forecasting, Demand Planning, Statistical Methods, Data-Driven Decision-Making, Customer Analysis, Data Preprocessing, Regression Analysis, Data Analysis, Dimensionality Reduction, Business Communication, Unsupervised Learning, Market Analysis, Logistic Regression, Classification Algorithms, Artificial Neural Networks
Build toward a degree
Mixed · Course · 3 - 6 Months

Skills you'll gain: Ansible, Red Hat Enterprise Linux, IT Automation, Devops Tools, Infrastructure as Code (IaC), YAML, Linux, Linux Administration, Linux Servers, Scenario Testing, Verification And Validation, Configuration Management
Intermediate · Course · 1 - 4 Weeks