IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Product Roadmaps, Business Analysis, Requirements Management, Team Building, Business Requirements, Acceptance Testing, Business Process Modeling, Agile Methodology, Project Management Software, Business Modeling, Agile Project Management, Stakeholder Analysis, Registration, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

Utrecht University
Skills you'll gain: International Relations, World History, Research, Diplomacy, Case Studies, Social Justice, Political Sciences, Socioeconomics, Timelines, Governance
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Email Security, Personally Identifiable Information, Firewall, Threat Detection, Network Security, Cybersecurity, Security Awareness, Cloud Storage, Information Privacy, Cloud Computing, General Networking, Encryption
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Agile Project Management, Scaled Agile Framework, Team Management, Team Building, Teamwork, Sprint Retrospectives, Culture Transformation, Agile Methodology, Organizational Leadership, Innovation, Cross-Functional Collaboration, Leadership
Beginner · Course · 1 - 3 Months

Emory University
Skills you'll gain: Public History, Community Development, Case Studies, Discussion Facilitation, Cultural Diversity, Socioeconomics, Surveys, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cinematography, Storyboarding, Video Production, Storytelling, Editing, Creativity, Writing
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Negotiation, Business Communication, Vocabulary, Business Writing, Forecasting, English Language, Budgeting, Verbal Communication Skills, Financial Acumen, Business Ethics, Auditing, Influencing
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Collaborative Software, digital literacy, Content Creation, Digital Communications, Information Management, Content Management, Web Content, Databases, Computer Literacy, Digital Transformation, Information Privacy, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Responsible AI, Exploratory Data Analysis, Predictive Modeling, Data Visualization, Machine Learning, Policy Analysis, Statistical Methods, Data Science, Data Ethics, Development Environment, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft PowerPoint, Timelines, Product Roadmaps, Microsoft 365, Presentations, Technology Roadmaps, Milestones (Project Management), Project Schedules, Project Management, Business Process Management, Business Communication
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Responsible AI, Agentic systems, Data Ethics, Agentic Workflows, AI Enablement, Artificial Intelligence, Healthcare Ethics, AI Workflows, AI Security, AI Orchestration, Applied Machine Learning, Health Technology, AI Personalization, Health Systems, Solution Design, Predictive Modeling, Predictive Analytics
Beginner · Course · 1 - 4 Weeks