IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

LearnQuest
Skills you'll gain: Blockchain, Security Controls, Cybersecurity, Security Engineering, Network Security, Cryptography, Vulnerability Assessments, Encryption, Transaction Processing, Key Management, Risk Management, Public Key Cryptography Standards (PKCS), Data Integrity, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Journals, Writing, Storytelling, Personal Development, Self-Awareness, Creativity, Empathy, Emotional Intelligence, Editing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, Business Modeling, Strategic Planning, Business Strategies, Innovation, Strategic Marketing, Product Development, Strategic Thinking, New Product Development, Technology Strategies, Value Propositions, Emerging Technologies, Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Data Sharing, File Management
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Workspace, Data Sharing, Collaborative Software, Spreadsheet Software, Gmail, Cloud Computing, Communication
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Collaborative Software, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphic Design, Data Sharing, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft Power Platform, Balancing (Ledger/Billing), Microsoft Excel, Automation, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

Goodwill Industries International
Skills you'll gain: digital literacy, Cultural Responsiveness, Community Outreach, Active Listening, Cultural Diversity, Rapport Building, Professional Development, Ethical Standards And Conduct, Communication, Adaptability, Needs Assessment
Beginner · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Strategic Thinking, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Consumer Behaviour, Customer Insights
Intermediate · Course · 1 - 4 Weeks
CertNexus
Skills you'll gain: Data Preprocessing, Data Analysis, Data Collection, AI Workflows, Statistical Analysis, Model Deployment, Artificial Intelligence and Machine Learning (AI/ML), Data Cleansing, Applied Machine Learning, Predictive Modeling, Machine Learning, Model Evaluation, Descriptive Statistics, Feature Engineering, Machine Learning Algorithms, Process Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Data Security, Databricks, Data Store, Data Quality, Microsoft Azure, Data Storage Technologies, Data Storage, Data Transformation, Database Management, Data Processing, Data Cleansing, Query Languages, Performance Tuning, Data Integration, Extract, Transform, Load, Data Pipelines, Apache Spark, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Collaborative Software, digital literacy, Content Creation, Digital Communications, Information Management, Content Management, Web Content, Databases, Computer Literacy, Digital Transformation, Information Privacy, File Management
Beginner · Course · 1 - 4 Weeks