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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
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    Explore the IT Support Course Catalog

    • S

      Samsung

      Samsung Customer Care Essentials

      Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Elevate Team Productivity with Crew AI

      Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, Customer Service, System Design and Implementation

      5
      Rating, 5 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Starweaver

      Mastering Digital Communication: Effective Online Engagement

      Skills you'll gain: Content Creation, Crisis Management, Digital Communications, Social Media Marketing, Communication Strategies, Social Media, Digital Marketing, Communication Planning, Communication, Target Audience, Public Relations, Customer Engagement, Email Marketing, Ethical Standards And Conduct, Presentations, Emerging Technologies

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Storing, Retrieving, and Processing JSON data with Python

      Skills you'll gain: JSON, Application Programming Interface (API), Application Development, Data Access, Restful API, Python Programming, User Interface (UI)

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Using Advanced SWOT Analysis to Determine Competitiveness

      Skills you'll gain: Strategic Prioritization, Competitive Analysis, Business Priorities, Strategic Planning, Strategic Thinking, Case Studies, Business Strategy, Spreadsheet Software, Strategic Decision-Making, Market Analysis, Internal Auditing, External Auditing, Market Opportunities, Entrepreneurship, Leadership and Management

      4.2
      Rating, 4.2 out of 5 stars
      ·
      10 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Amazon Event Bridge and Lambda

      Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Real-time data visualization dashboard using Node-red

      Skills you'll gain: Dashboard, Data Visualization Software, Real Time Data, Data Processing, Node.JS, Data Analysis, Application Programming Interface (API), Web Development Tools, JSON, Javascript

      4.2
      Rating, 4.2 out of 5 stars
      ·
      17 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      N

      Nanjing University

      网络课程与学习评价

      Skills you'll gain: Education and Training, Higher Education, Innovation, Learning Theory, Human Learning, Curriculum Development, Digital Transformation, Culture

      5
      Rating, 5 out of 5 stars
      ·
      11 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      I

      IE Business School

      Market Research Essentials for Marketing Management

      Skills you'll gain: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Conflict Management Strategies

      Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Active Listening, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Migrating a Monolithic Website to Microservices on Google Kubernetes Engine

      Skills you'll gain: Kubernetes, Microservices, Docker (Software), Containerization, Application Deployment, Google Cloud Platform, Software Architecture, Systems Architecture, Cloud Applications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Intermediate · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Create a Marketing Analysis dashboard using G-Spreadsheets

      Skills you'll gain: Dashboard, Data Visualization, Data Entry, Excel Formulas, Data Presentation, Google Sheets, Spreadsheet Software, Data Literacy, Management Reporting, Business Reporting, Marketing Analytics, Market Analysis, Productivity Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular it support courses

    • Samsung Customer Care Essentials: Samsung
    • Elevate Team Productivity with Crew AI: Coursera Instructor Network
    • Mastering Digital Communication: Effective Online Engagement: Starweaver
    • Storing, Retrieving, and Processing JSON data with Python: Coursera Project Network
    • Using Advanced SWOT Analysis to Determine Competitiveness: Coursera Project Network
    • Amazon Event Bridge and Lambda: Coursera Project Network
    • Real-time data visualization dashboard using Node-red: Coursera Project Network
    • 网络课程与学习评价: Nanjing University
    • Market Research Essentials for Marketing Management: IE Business School
    • Conflict Management Strategies: LearnKartS

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