IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Responsible AI, Human Centered Design, Human Computer Interaction, Generative AI, Interaction Design, User Interface (UI), Data Ethics, Artificial Intelligence, Conceptual Design, Machine Learning, Deep Learning
Mixed · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Language Competency, Vocabulary, Oral Comprehension, Grammar, Language Learning, Literacy, Engineering Documentation, Science and Research, Materials science
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Journalism, Music, Culture, Media and Communications, Liberal Arts, Art History, Storytelling, World History, Visualization (Computer Graphics), Cinematography, Science and Research, Writing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Management, Cloud Security, Application Security, Cloud Computing, Cloud Infrastructure, Cloud Applications, Cloud Platforms, Cloud Development, Identity and Access Management, Data Integrity, Secure Coding, Private Cloud, Security Awareness, Data Centers, Data Management, Personally Identifiable Information, IT Security Architecture, Security Controls, General Data Protection Regulation (GDPR), Service Level
Advanced · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Semantic Web, Web Content, Information Architecture, Web Design and Development, Web Development, Front-End Web Development
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Business Continuity Planning, Risk Mitigation, Risk Management, Risk Analysis, Threat Management, IT Management, Vulnerability Management, Business Risk Management, Enterprise Risk Management (ERM), Disaster Recovery, Governance Risk Management and Compliance, Risk Control, Operational Risk, Cybersecurity, Incident Response, Emerging Technologies, Compliance Management
Intermediate · Course · 1 - 4 Weeks

The University of Notre Dame
Skills you'll gain: Ancient History, World History, Research, Cultural Diversity, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Retrieval-Augmented Generation, Large Language Modeling, Generative AI Agents, AI Workflows, Context Management, Prompt Engineering, Agentic systems, Data Persistence, System Design and Implementation
Intermediate · Project · Less Than 2 Hours

Packt
Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Patient Evaluation, Patient Communication, Care Coordination, Cultural Diversity, Cultural Sensitivity, Health Care, Healthcare Ethics, Mental Health
Intermediate · Course · 1 - 3 Months

Skills you'll gain: SQL, PostgreSQL, Query Languages, Database Management Systems, Database Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Import/Export, Data Analysis, Exploratory Data Analysis, Java, Data Processing, Data Manipulation, Java Programming, Statistics
Intermediate · Guided Project · Less Than 2 Hours