IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Microsoft Excel, Business Analytics, Risk Analysis, Business Process Modeling, Business Modeling, Data Modeling, Resource Allocation, Analysis, Statistical Analysis, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Predictive Analytics, Transportation Operations, Complex Problem Solving, Linear Algebra
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Branding, Brand Awareness, Brand Strategy, Brand Management, Personal Attributes, digital literacy, Social Media, Personally Identifiable Information, Self-Awareness, Social Media Strategy
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Child Health, Maternal Health, Infant Care, Preventative Care, Family Support, Nutrition and Diet
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Import/Export, Data Cleansing
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Transfer Learning, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning, Debugging, AI Product Strategy, Model Evaluation, Data-Driven Decision-Making, AI Workflows, Performance Tuning
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Nutrition Education, Community Health, Nutrition and Diet, Health Education, Health Promotion, Public Health, Child Health, Working With Children, Physical Therapy, Family Support, Student Engagement, Community Outreach, Student Support and Services
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Typography, Design Elements And Principles, Graphic Design, Graphic and Visual Design Software, Design, Logo Design, Digital Design, Layout Design, Color Theory, Image Quality, Photo Editing, Creativity
Beginner · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Prioritization, Strategic Prioritization, Strategic Leadership, Problem Solving, Systems Thinking, Complex Problem Solving, Critical Thinking and Problem Solving, Leadership, Strategic Decision-Making, Stakeholder Communications, Responsible AI, Initiative and Leadership, AI Enablement, Leadership Development, Decision Making, Artificial Intelligence, Analysis, Critical Thinking, Root Cause Analysis, Data Ethics
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Artificial Intelligence, IT Infrastructure, Technology Solutions, Emerging Technologies, Robotics, Robotic Process Automation, Digital Transformation, Social Impact
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Web Analytics and SEO, Technical Support, Extensible Markup Language (XML)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Analysis, Data-Driven Decision-Making, Customer Analysis, Productivity Software, Financial Data, Analytics, Account Management, Administrative Support, Sales Process, Customer Relationship Management (CRM) Software, Customer Data Management, Data Collection, Customer Service, Data Processing, Client Services, AI Personalization, Customer experience improvement, Relationship Building, Customer Insights, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Responsive Web Design, Front-End Web Development, User Interface (UI), JavaScript Frameworks, Web Design and Development, Web Applications, Web Development Tools, React.js, General Networking
Beginner · Course · 1 - 4 Weeks