IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Cultural Sensitivity, Cultural Diversity, Emotional Intelligence, Personal Development, Dignity in Care, Empathy & Emotional Intelligence, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Curiosity, Creativity, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Collaboration, Sustainable Development, Decision Making, Business Transformation, Environmental Issue, Social Impact, Socioeconomics, Systems Thinking, Sustainable Business, Economics, Policy, and Social Studies, Adaptability, Community Development, Cultural Diversity, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Calendar Management, Content Development and Management, Scheduling, Project Management Software, Content Creation, Workflow Management, Organizational Skills, Project Management, User Accounts, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Azure Active Directory, Authentications, Microsoft Azure, Authorization (Computing), Network Security, Virtual Private Networks (VPN), Identity and Access Management, Firewall, Active Directory, Cloud Security, User Provisioning, Security Management, Role-Based Access Control (RBAC), Virtual Networking, Kubernetes, Single Sign-On (SSO), User Accounts, Data Security, Data Access, Security Information and Event Management (SIEM)
Intermediate · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Research, Data Collection, Surveys, Scientific Methods, Research Methodologies, Persuasive Communication, Data Analysis, Case Studies, Information Management
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Responsible AI, Human Centered Design, Human Computer Interaction, Generative AI, Interaction Design, User Interface (UI), Data Ethics, Artificial Intelligence, Conceptual Design, Machine Learning, Deep Learning
Mixed · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Language Competency, Vocabulary, Oral Comprehension, Grammar, Language Learning, Literacy, Engineering Documentation, Science and Research, Materials science
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Journalism, Music, Culture, Media and Communications, Liberal Arts, Art History, Storytelling, World History, Visualization (Computer Graphics), Cinematography, Science and Research, Writing
Beginner · Course · 1 - 3 Months

Skills you'll gain: SQL, PostgreSQL, Query Languages, Database Management Systems, Database Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Deployment, Cloud Computing, Incident Response, Cloud Infrastructure, Capacity Management, Application Security, Security Controls, Network Security, Hardening, Scalability, Emerging Technologies, Identity and Access Management, Role-Based Access Control (RBAC), Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Mobile Security, Networking Hardware, Hardware Troubleshooting, USB, Computer Hardware, System Configuration, Peripheral Devices, Computer Displays, Data Storage
Intermediate · Course · 1 - 4 Weeks
Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, AI Security, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, Microsoft Azure, Cyber Security Assessment, Incident Response, Generative AI, Query Languages
Intermediate · Course · 1 - 3 Months