IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Colorado Boulder
Skills you'll gain: Engineering Analysis, Vibrations, Mechanics, Finite Element Methods, Differential Equations, Control Systems, Applied Mathematics, Mathematical Modeling, Linear Algebra, Calculus
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Project Management Software, Workflow Management, Project Management, Microsoft Teams, Google Workspace, Productivity Software, Project Planning, Automation
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Data Security, Data Loss Prevention, Security Management, Data Management, Security Controls, Personally Identifiable Information, Information Systems Security, Data Governance, Information Management, Encryption, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Retrieval-Augmented Generation, Large Language Modeling, Generative AI Agents, AI Workflows, Context Management, Prompt Engineering, Agentic systems, Data Persistence, System Design and Implementation
Intermediate · Project · Less Than 2 Hours

Packt
Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Qualitative Research, Research Design, Surveys, Focus Group, Research Methodologies, Research, Data Collection, Interviewing Skills, Case Studies, Analysis, Report Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Job Evaluation, Compensation Analysis, Compensation Strategy, Compensation Management, Job Analysis, Compensation and Benefits, Payroll, Human Resource Strategy, Performance Review, Data Visualization, Benchmarking, Data Analysis, Market Analysis, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Algorithms, Programming Principles, Computational Thinking, Program Development, Code Review, Software Documentation, Debugging, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Relational Databases, Databases, Spreadsheet Software, Collaborative Software, Project Management Software, Cloud Services, Collaboration, Cloud Computing, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Continuous Monitoring, Cybersecurity, Security Management, Network Security, Security Strategy, Risk Management Framework, Internet Of Things, Cyber Risk, Threat Management, Cyber Security Strategy, Infrastructure Security, Hardware Architecture, System Monitoring, Security Engineering, Encryption, Communication Systems, Wireless Networks, Information Systems Security, Risk Analysis, Network Infrastructure
Beginner · Specialization · 1 - 3 Months

AI Business School
Skills you'll gain: Agentic Workflows, AI Workflows, No-Code Development, Generative AI Agents, AI Enablement, Digital Transformation, AI Orchestration, AI Product Strategy, Business Process Automation, Business Technologies, AI Personalization, Automation, Artificial Intelligence, Finance, Application Design, Productivity Software, Application Development
Intermediate · Course · 1 - 4 Weeks