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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Security Assessment and Testing

      Skills you'll gain: Cyber Security Assessment, Security Testing, Vulnerability Assessments, Penetration Testing, Vulnerability Scanning, Threat Modeling, Vulnerability Management, Application Security, Security Strategy, Security Controls, Security Requirements Analysis, Data Security, Security Information and Event Management (SIEM)

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Azure Networking Fundamentals

      Skills you'll gain: Network Architecture, Network Monitoring, Load Balancing, Microsoft Azure, Network Troubleshooting, Network Infrastructure, Scalability, Network Security, Cloud Infrastructure, Computer Networking, Firewall, Virtual Private Networks (VPN), Distributed Denial-Of-Service (DDoS) Attacks, Virtual Machines

      4.5
      Rating, 4.5 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Icahn School of Medicine at Mount Sinai

      Responsible Medication Prescribing for Older Adults

      Skills you'll gain: Drug Interaction, Medication Therapy Management, Pharmacotherapy, Medical Prescription, Geriatrics, Clinical Pharmacy, Pharmacology, Care Management, Care Coordination, Patient Safety, Patient Evaluation, Patient Education And Counseling, Patient Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Business Writing & Technical Writing Immersion

      Skills you'll gain: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Report Writing, Editing, Technical Communication, Proofreading, Communication, Prompt Engineering, Productivity

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Practical Neuromarketing Research

      Skills you'll gain: Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Biomedical Technology, Experimentation, Neurology, Marketing, Data Analysis, Statistical Analysis

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      UI/UX Design with Sketch: Travel Booking App

      Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Prototyping, Usability, User Experience Design, Mockups, User Centered Design, UI Components, Design Software, User Flows

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Coding with Generative AI

      Skills you'll gain: Generative AI, Generative Model Architectures, Object Oriented Programming (OOP), Prompt Engineering, Artificial Neural Networks, Computer Programming, Debugging, Python Programming, Semantic Web, Natural Language Processing, Critical Thinking

      4.2
      Rating, 4.2 out of 5 stars
      ·
      18 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Cloud Architecture Design Patterns

      Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Cloud Platforms, Software Architecture, Cloud Services, Cloud Applications, Cloud Security, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Event-Driven Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Driving Customer Equity with AI

      Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Social Media Campaigns with AI: From Strategy to Design

      Skills you'll gain: Prompt Engineering, Canva (Software), Social Media Campaigns, Social Media, Instagram, Social Media Marketing, Social Media Content, Social Media Strategy, Content Creation, Branding, ChatGPT, Brand Management, Digital Content, Design Elements And Principles

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Leeds

      Innovation Management: Winning in the Age of Disruption

      Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, New Product Development, Human Centered Design, Business Transformation, Strategic Partnership, Business Strategy, Business Process

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…344345346…504

    In summary, here are 10 of our most popular it support courses

    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • Security Assessment and Testing: Packt
    • Azure Networking Fundamentals: EDUCBA
    • Responsible Medication Prescribing for Older Adults: Icahn School of Medicine at Mount Sinai
    • Business Writing & Technical Writing Immersion: Starweaver
    • Practical Neuromarketing Research: Johns Hopkins University
    • UI/UX Design with Sketch: Travel Booking App: Coursera Project Network
    • Coding with Generative AI: Fractal Analytics
    • Cloud Architecture Design Patterns: Coursera Instructor Network
    • Driving Customer Equity with AI: Emory University

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