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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Application Developers

      Skills you'll gain: Google Gemini, Code Review, Application Deployment, Continuous Deployment, Responsible AI, Software Development Tools, Google Cloud Platform, Generative AI, Prompt Engineering, Debugging, Application Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Support

      Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Commercial Awareness

      Skills you'll gain: Strategic Decision-Making, Business Acumen, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Market Trend, Market Analysis, Business Marketing, Sales, Financial Acumen, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Marketing, Business Metrics, Market Dynamics, Consumer Behaviour

      4.4
      Rating, 4.4 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Learning and Development

      Skills you'll gain: Responsible AI, Microsoft Copilot, Generative AI, Training and Development, Instructional Design, ChatGPT, Productivity Software, Training Programs, Prompt Engineering, Developing Training Materials, Learning Management Systems, Employee Training, Innovation, Ethical Standards And Conduct, Case Studies, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Monitoring and Backup in Azure

      Skills you'll gain: Microsoft Azure, Cloud Services, System Monitoring, Network Monitoring, Application Performance Management, Cloud Management, Cloud Infrastructure, Cloud Storage, Virtual Machines, Disaster Recovery, Continuous Monitoring, Data Storage, Scalability, Query Languages

      4.1
      Rating, 4.1 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Advanced Quantitative Statistics with Excel

      Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Business Analytics, Data-Driven Decision-Making, Data Visualization, Business Analysis, Statistical Analysis, Statistical Methods, Analytics, Spreadsheet Software, Data Analysis, Data Analysis Software, Correlation Analysis, Case Studies, Probability & Statistics, Variance Analysis, Forecasting, Data Manipulation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      CCNA Advanced – WAN, Security, and Network Services

      Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Wide Area Networks, Network Security, Threat Detection, Threat Management, Network Administration, Multiprotocol Label Switching, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Switches, Network Protocols

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Advanced · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Security: A Comprehensive Approach

      Skills you'll gain: Infrastructure As A Service (IaaS), Operating System Administration, Cloud Security, Cloud Infrastructure, Identity and Access Management, AWS Identity and Access Management (IAM), Cloud Management, Cloud Computing, Incident Response, Disaster Recovery, Microsoft Windows, DevOps, Cloud-Native Computing, Operating Systems, Amazon Web Services, System Configuration, Firewall, Cloud Computing Architecture, Linux Administration, Risk Management

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      28 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      J

      Johns Hopkins University

      Firearm Purchaser Licensing Teach-Out: The Background Check Policy Not Enough People Are Talking About

      Skills you'll gain: Advocacy, Surveys

      3.6
      Rating, 3.6 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      EIT Digital

      System Validation (3): Requirements by modal formulas

      Skills you'll gain: Verification And Validation, Computational Logic, System Requirements, Data Validation, Functional Requirement, Systems Design, Theoretical Computer Science

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Michigan

      Data Mining in Python

      Skills you'll gain: Data Mining, Data Processing, Unsupervised Learning, Data Science, Anomaly Detection, Data Manipulation, Machine Learning Methods, Python Programming

      Advanced · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular it support courses

    • GenAI for Application Developers: Coursera Instructor Network
    • GenAI for Customer Support: Coursera Instructor Network
    • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
    • Commercial Awareness: Coursera Instructor Network
    • GenAI for Learning and Development: Coursera Instructor Network
    • Monitoring and Backup in Azure : Whizlabs
    • Advanced Quantitative Statistics with Excel: Coursera Instructor Network
    • CCNA Advanced – WAN, Security, and Network Services: Packt
    • Security: A Comprehensive Approach: Illinois Tech
    • Firearm Purchaser Licensing Teach-Out: The Background Check Policy Not Enough People Are Talking About: Johns Hopkins University

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