IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, OpenAI, Return On Investment, Data Ethics, Artificial Intelligence, ChatGPT, Business Process Automation, Operational Efficiency, Innovation, AI Workflows, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Advocacy, Surveys
Beginner · Course · 1 - 4 Weeks

University of Houston
Skills you'll gain: Value-Based Care, Medical Management, Preventative Care, Care Management, Practice Management, Public Health and Disease Prevention, Case Management, Utilization Management, Interoperability, Primary Care, Health Informatics, Patient-centered Care, Chronic Diseases, Public Health, Electronic Medical Record, Data Management, Health Education
Beginner · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Recruitment, Recruitment Strategies, Talent Sourcing, Diversity and Inclusion, Workplace inclusivity, Talent Acquisition, Diversity Awareness, Professional Networking, Cultural Sensitivity, Social Media
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Control Systems, Vibrations, Systems Engineering, Mechanics, Numerical Analysis, Differential Equations, Mathematical Modeling, Simulation and Simulation Software, Engineering Analysis, Simulations, Safety Assurance, Advanced Mathematics, Linear Algebra, Torque (Physics), Applied Mathematics, Physics, Calculus, Mathematical Theory & Analysis
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Project Management Software, Project Schedules, Milestones (Project Management), Project Management, Agile Project Management, Document Management, Collaborative Software, Waterfall Methodology, Kanban Principles, Team Oriented, Prioritization
Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Machine Learning Algorithms, Computer Vision, Applied Machine Learning, Image Analysis, Civil Engineering, Artificial Intelligence, Electrical Substation, Machine Learning, Tensorflow, Convolutional Neural Networks, Deep Learning, PyTorch (Machine Learning Library), Artificial Neural Networks, Electric Power Systems, Electrical Engineering, Oil and Gas, Mechanical Engineering, Data Preprocessing, Healthcare 5.0
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, ChatGPT, Keras (Neural Network Library), Applied Machine Learning, Tensorflow, Data Preprocessing, Image Analysis, Machine Learning Methods, Data Import/Export, Machine Learning, Python Programming, Performance Tuning, Artificial Neural Networks
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: IT Security Architecture, Incident Response, Endpoint Security, Zero Trust Network Access, Risk Analysis, Network Security, Risk Mitigation, Cyber Governance, Compliance Auditing, Event Monitoring, Application Security, Cyber Security Policies, Cyber Risk, Computer Security, Governance, Data Security, Information Systems Security, Infrastructure Security, Mobile Security, Risk Management
Intermediate · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Climate Change Adaptation, Health Disparities, Health Equity, Design Thinking, Professional Development, Environmental Issue, Ethical Standards And Conduct, Advocacy, Community Organizing, Leadership, Sustainable Systems, Leadership Development, Social Determinants Of Health, Personal Development, Health Education, Climate Change Mitigation, Environment, Sustainable Development, Physical Science, Environmental Science
Beginner · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Physics, Mechanics, electromagnetics, Vibrations, Materials science, Applied Mathematics, Geometry, Physical Science, Trigonometry, Mathematical Modeling, Advanced Mathematics, Calculus, Differential Equations, Linear Algebra, Engineering Analysis, Algebra, Integral Calculus, Problem Solving
Intermediate · Specialization · 1 - 3 Months