IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Email Automation, AI Personalization, Web Design, Content Creation, Customer Service, Web Design and Development, Merchant Services, Booking (Sales), Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Recruitment Strategies, Recruitment, Talent Acquisition, Interviewing Skills, Employee Onboarding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Business Continuity, Contingency Planning, Threat Management, Incident Management, Incident Response, Risk Analysis, Key Performance Indicators (KPIs), Vulnerability Assessments, Business Risk Management, Crisis Management, Business Analysis, IT Infrastructure, Test Planning, Product Testing, Operational Risk, Business Process, Performance Metric, Cloud Computing, Information Technology Architecture
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, OpenAI, Return On Investment, Data Ethics, Artificial Intelligence, ChatGPT, Business Process Automation, Operational Efficiency, Innovation, AI Workflows, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

Yad Vashem
Skills you'll gain: Art History, European History, World History, Social Justice, Political Sciences, Cultural Diversity, Psychology, Liberal Arts, Policy Analysis, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Data Storytelling, Analytics, Excel Formulas, Predictive Modeling, Anomaly Detection, Python Programming, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Exploratorium
Skills you'll gain: Developing Training Materials, Collaboration, Creativity, Mechanics, Research, Creative Problem-Solving, Experimentation, Innovation, Mechanical Design, Aesthetics, Construction
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Version Control, Git (Version Control System), Linux, Cloud Computing Architecture, DevOps, Virtualization, Cloud Computing, Cloud Infrastructure, Containerization, Infrastructure As A Service (IaaS), Software As A Service, Virtual Networking, Virtual Machines, Platform As A Service (PaaS)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Train The Trainer, Virtual Environment, Technical Communication, Design, Education Software and Technology, Communication
Beginner · Guided Project · Less Than 2 Hours

Dubai College of Tourism
Skills you'll gain: Budget Management, Budgeting, Cost Management, Return On Investment, Event Planning, Operating Budget, Cost Estimation, Event Management, Expense Management, Profit and Loss (P&L) Management, Financial Analysis, Revenue Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Web Analytics, Benchmarking, Content Performance Analysis, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research, Real Time Data, Marketing
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Infrastructure Security, Cyber Risk, Cyber Security Policies, Cyber Security Assessment, Cybersecurity, Cyber Security Strategy, Risk Management Framework, Technology Roadmaps, Network Infrastructure, Transportation Operations, Infrastructure Architecture
Beginner · Course · 1 - 4 Weeks