IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Santa Cruz
Skills you'll gain: R Programming, Statistical Modeling, Bayesian Statistics, Statistical Software, Markov Model, Mathematical Modeling, Statistical Methods, Probability & Statistics, Unsupervised Learning, Machine Learning Methods, Probability Distribution, Classification Algorithms
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Simulations, Mathematics Education, Science and Research, User Feedback, Technical Support
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Electric Power Systems, Electrical Substation, Electrical Equipment, Electrical Safety, High Voltage, Basic Electrical Systems, Low Voltage, Electrical Engineering, Three-Phase, Coordination
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Business Ethics, Global Marketing, Social Sciences, International Relations, Business, Political Sciences, Corporate Sustainability, Intercultural Competence, Business Strategy, Cultural Diversity, Business Risk Management, Economics
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Blockchain, Distributed Computing, Security Engineering, Network Security, Scalability, Cryptography, Data Integrity, Transaction Processing, Algorithms
Beginner · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Ansible, YAML, IT Automation, Infrastructure as Code (IaC), Devops Tools, Shell Script, Configuration Management, Virtual Machines
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Governance, Peer Review, Performance Measurement, Organizational Strategy, Strategic Leadership, Organizational Effectiveness, Interactive Learning, Performance Analysis, Resource Management, Fundraising, Case Studies, Leadership, Team Leadership, Risk Management, Due Diligence
Beginner · Course · 1 - 3 Months

University of Florida
Skills you'll gain: Exercise Science, Sports Medicine, Athletic Training, Kinesiology, Physiology, Coaching, Rehabilitation, Injury Prevention, Stress Management, Planning, Human Musculoskeletal System
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Team Management, Communication, Active Listening, Stress Management, Decision Making, Mindfulness
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Data Centers, DevSecOps, System Monitoring, Threat Detection, Infrastructure Security, Microsoft Servers, Security Management, Payment Card Industry (PCI) Data Security Standards, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Disaster Recovery, IT Automation, Virtual Machines, Configuration Management
Beginner · Course · 1 - 3 Months