IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Mechanics, Physics, Mechanical Engineering, Engineering Calculations, Calculus, Engineering Analysis, Physical Science, Mathematical Modeling, Problem Solving
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Diversity Programs, Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Team Management, Workplace inclusivity, Team Performance Management, Conflict Management, Cultural Sensitivity, Culture
Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Economic Development, International Finance, Economics, Business Economics, Market Opportunities, International Relations, Global Marketing, Demography, Business Risk Management, Analysis, Growth Strategies, Policy Analysis
Intermediate · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: NoSQL, Database Systems, MongoDB, Database Management Systems, Databases, Database Design, Relational Databases, Query Languages, Apache Cassandra, Data Storage Technologies, Scalability, Graph Theory, Unstructured Data, Maintainability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Data Security, Data Governance, Data Ethics, Data Integrity, Vulnerability Assessments, Law, Regulation, and Compliance, Big Data, Cryptography
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Stormwater Management, Public Works, Landscape Architecture, Civil Engineering, Environmental Engineering, Sustainable Development, Health Equity, Architectural Design, Water Resources, Sustainable Design, Community Development, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Engineering Practices, Matlab, Engineering Calculations, Classification Algorithms, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Applied Mathematics, Artificial Neural Networks
Beginner · Specialization · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Demography, Social Sciences, Cultural Diversity, Political Sciences, International Relations, Sociology, World History, Governance, Socioeconomics, Policy Analysis, Economic Development, Economics, Education and Training
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management
Intermediate · Course · 3 - 6 Months

LearnQuest
Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Computer Programming, Object Oriented Design, Development Environment, Data Structures
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Professional Development, Business Ethics, Professionalism, Decision Making, Ethical Standards And Conduct, Personal Integrity, Trustworthiness, Communication Strategies, Communication, Problem Solving, Interpersonal Communications, Self-Awareness, Conflict Management
Beginner · Course · 1 - 3 Months