IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Email Security, Microsoft Outlook, Calendar Management, Gmail, Setting Appointments, Organizational Skills, Microsoft Office, Google Workspace, Scheduling, Computer Literacy, Productivity Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Requirements Analysis, Agile Methodology, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Communication
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Needs Assessment, Community Development, Sustainable Development, Corporate Sustainability, Social Impact, Diversity and Inclusion, Organizational Change, Strategic Thinking, Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Project Management, Communication Strategies, Decision Making
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Visualization, Business Analytics, Data Visualization Software, Business Intelligence, Analytical Skills, Exploratory Data Analysis, Data Quality, Data Analysis, Data-Driven Decision-Making, Extract, Transform, Load, Analytics, Data Manipulation, Pandas (Python Package), Data Cleansing, Data Processing, SQL, Python Programming, Relational Databases
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Brand Management, Target Audience
Intermediate · Guided Project · Less Than 2 Hours

Queen Mary University of London
Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Time Management, Leadership and Management, Influencing, Conflict Management, Professional Development, Emotional Intelligence, Self-Awareness, Communication, Adaptability
Advanced · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Compensation and Benefits, Compensation Management, Compensation Strategy, Benefits Administration, Human Resources, Human Resource Strategy, Employee Retention, Organizational Strategy, Performance Management
Beginner · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Storytelling, Writing, Organizational Skills, Editing, Personal Development, Self-Awareness, Overcoming Obstacles, Detail Oriented
Mixed · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Immunology, Infectious Diseases, Molecular Biology, Epidemiology, Microbiology, Public Health, Drug Development, Biotechnology, Medical Science and Research, Climate Change Programs, Cell Biology, Health Disparities, Biology, Clinical Trials, Laboratory Research, Pharmacology, Public Health and Disease Prevention, New Product Development, Emerging Technologies, Manufacturing Processes
Intermediate · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Shanghai Jiao Tong University
Skills you'll gain: Vocabulary, Oral Comprehension, Language Learning, Language Competency, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Business, Strategic Prioritization, Corporate Sustainability, Prioritization, Business Ethics, Sustainable Development, Adaptability, Governance, Accountability, Emotional Intelligence, Open Mindset, Social Impact, Discussion Facilitation, Diversity and Inclusion, Ethical Standards And Conduct, Strategic Thinking, Advocacy, Change Management, Strategic Decision-Making
Beginner · Specialization · 1 - 3 Months