IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Chemical Engineering, Chemistry, Thermal Management, Mechanical Engineering, Process Engineering, Engineering Calculations, Engineering Analysis, Differential Equations, Applied Mathematics, Simulation and Simulation Software, Open Source Technology
Advanced · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Blockchain, Cyber Risk, FinTech, Operational Risk, Scalability, Regulatory Compliance, Risk Management, Risk Analysis, Governance Risk Management and Compliance, Environmental Social And Corporate Governance (ESG)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Web Applications, Web Design and Development, API Design, User Interface (UI), Databases, Scalability, GitHub, Command-Line Interface, Data Validation
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Regression Analysis, NumPy, Supervised Learning, Machine Learning Algorithms, Machine Learning, Predictive Modeling, Deep Learning, Data Science, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Indian Institute for Human Settlements
Skills you'll gain: Economics, Policy, and Social Studies, Policy Development, Public Policies, Policy Analysis, Behavioral Economics, Political Sciences, Economics, Market Dynamics, Governance, Program Implementation, Decision Making
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Stormwater Management, Public Works, Landscape Architecture, Civil Engineering, Environmental Engineering, Sustainable Development, Health Equity, Architectural Design, Water Resources, Sustainable Design, Community Development, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Financial Services, Artificial Intelligence, FinTech, Financial Regulation, Banking, Fraud detection, Machine Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Credit Risk, Data-Driven Decision-Making, Case Studies, Reinforcement Learning, Big Data, Algorithms, Data Management, Customer Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Embeddings, Prompt Engineering, Development Environment, Large Language Modeling, Text Mining, Databases, OpenAI, Semantic Web, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Organizational Development, Agile Methodology, Business Transformation, Scalability, Leadership and Management, Organizational Strategy, Case Studies
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Infection Control, Emergency Response, Personal protective equipment, Public Health, Community Health, Mental Health, Health And Safety Standards, Patient Education and Support, Education and Training, Policy Development, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management
Intermediate · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: Case Studies, Manufacturing Processes, Manufacturing and Production, Business Transformation, Technology Strategies, Technology Roadmaps, Emerging Technologies, Strategic Partnership, Business Modeling, Cost Benefit Analysis, Risk Analysis, Organizational Change
Build toward a degree
Beginner · Course · 1 - 4 Weeks