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Explore the IT Support Course Catalog
- Status: Free Trial
Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Risk Management Framework, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Quality Monitoring, Auditing, Information Technology Infrastructure Library, Risk Management, Business Priorities, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management, Capacity Management, Staff Management
Coursera Project Network
Skills you'll gain: Data Import/Export, Collaborative Software, Technical Communication, Technical Documentation, Graphical Tools, User Accounts
- Status: Free Trial
University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Relational Databases, Data Storage Technologies
Coursera Project Network
Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
- Status: Free Trial
Skills you'll gain: Project Risk Management, Project Controls, Project Management, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, IT Security Architecture, Agile Methodology, Scrum (Software Development), Change Control, Compliance Management, Waterfall Methodology
- Status: Free Trial
University of Glasgow
Skills you'll gain: Data Ethics, Responsible AI, Machine Learning, Deep Learning, Information Privacy, Data Validation, Decision Support Systems, Health Informatics, Predictive Modeling, Verification And Validation, Artificial Intelligence and Machine Learning (AI/ML), Human Centered Design, Data Security
Coursera Project Network
Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: IT Management, Project Risk Management, Technical Management, Risk Management, Project Management, Generative AI, Case Studies, Resource Allocation, Innovation, Business Ethics, Decision Making
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Free Trial
Skills you'll gain: Security Management, Threat Management, Cybersecurity, Cyber Risk, Risk Management, Incident Response, Vulnerability Management, Security Information and Event Management (SIEM), Security Controls, Continuous Monitoring, Information Systems Security, Enterprise Security, Risk Analysis, Threat Detection, Information Assurance, Auditing, Compliance Auditing
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
- Status: NewStatus: Free Trial
Skills you'll gain: Active Listening, Business Communication, Communication, Emotional Intelligence, Sales, Job Analysis, Sales Strategy, Sales Presentations, Brand Strategy, Customer Relationship Building
In summary, here are 10 of our most popular it support courses
- Governance and Management of IT:Â Packt
- Create IT Diagrams with Lucidchart:Â Coursera Project Network
- Relational Database Support for Data Warehouses:Â University of Colorado System
- IT Ticket Management with Typeform:Â Coursera Project Network
- Foundations of IT Project Management:Â Packt
- Clinical Decision Support Systems - CDSS 4:Â University of Glasgow
- Business Operations Support in Google Sheets:Â Coursera Project Network
- GenAI for IT Project Managers:Â Coursera Instructor Network
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Play It Safe: Manage Security Risks:Â Google