IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of Chicago
Skills you'll gain: Software-Defined Networking, Virtual Networking, Virtualization, Network Architecture, General Networking, Network Administration, Network Switches, Network Routing, Network Security, Network Protocols, Hardware Architecture, Application Programming Interface (API), Data-oriented programming
Mixed · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Apache Airflow, Data Pipelines, Dataflow, Data Integration, Infrastructure as Code (IaC), Terraform, Extract, Transform, Load, Amazon CloudWatch, IT Automation, Data Quality, Amazon Web Services, CI/CD, Data Processing, Data Transformation
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Compliance Management, Compliance Training, Regulation and Legal Compliance, Legal Risk, Law, Regulation, and Compliance, Governance Risk Management and Compliance, Compliance Reporting, Regulatory Requirements, Compliance Auditing, Risk Management, Operational Risk, Governance, Risk Mitigation, Strategic Planning, Risk Analysis, Brand Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Digital Forensics, Penetration Testing, Network Security, Threat Management, Mobile Security, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Public Key Infrastructure, Vulnerability Assessments, Cryptography, Security Controls, Vulnerability Scanning, Cybersecurity, Authorization (Computing), Malware Protection, Authentications, Identity and Access Management, Cyber Attacks, Threat Detection, Data Integrity
Beginner · Specialization · 3 - 6 Months

Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Brainstorming, Innovation, Creative Problem-Solving, Creative Thinking, Creativity, Operations Management, Resourcefulness, Thought Leadership, Problem Solving, Strategic Thinking, Visionary, Curiosity, Solution Delivery, Presentations, Persistence
Mixed · Course · 1 - 3 Months

Duke University
Skills you'll gain: Color Theory, World Music, Disabilities, Social Justice, Performing Arts, Music, Community Organizing, Liberal Arts, Interactive Learning, Peer Review, Musical Composition, Cultural Diversity, Aesthetics, Music Theory, Art History, Pedagogy, Sociology, Creativity, Critical Thinking, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Hebrew University of Jerusalem
Skills you'll gain: Computer Science, Computer Engineering, Computer Architecture, Computer Programming, System Programming, Virtual Machines, Operating Systems, Software Architecture, Algorithms, Software Design, Program Development, Object Oriented Programming (OOP), Data Structures, Computer Graphic Techniques
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Statistical Hypothesis Testing, Sampling (Statistics), Regression Analysis, Bayesian Statistics, Statistical Analysis, Probability & Statistics, Statistical Inference, Statistical Methods, Statistical Modeling, Linear Algebra, Probability, Probability Distribution, R Programming, Biostatistics, Data Science, Statistics, Mathematical Modeling, Data Analysis, Data Modeling, Applied Mathematics
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Application Deployment, Cloud Infrastructure, Cloud Deployment, CI/CD, Cloud Security, Service Level Agreement, Microservices, Service Level, Google Cloud Platform, Network Architecture, API Design, Site Reliability Engineering, Cloud Computing Architecture, Kubernetes, Restful API, Cloud Storage, Cloud Computing, Key Performance Indicators (KPIs), DevOps, Disaster Recovery
Advanced · Course · 1 - 3 Months

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Standards, Sustainable Development, Sustainable Business, Sustainability Reporting, Performance Measurement, Social Impact, Stakeholder Engagement, Investment Management, Governance, Key Performance Indicators (KPIs), Asset Management, Data-Driven Decision-Making, Verification And Validation, Accountability
Mixed · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Storytelling, Content Creation, Writing and Editing
Mixed · Course · 1 - 4 Weeks