IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of Sydney
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Case Studies, User Feedback, Product Testing, Customer Insights
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Embedded Software, Embedded Systems, System Programming, Cross Platform Development, Hardware Architecture, Peripheral Devices, Performance Tuning, Software Design, Real Time Data, Technical Design, C (Programming Language), Debugging, System Configuration, Maintainability, Scalability, Data Mapping
Advanced · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Encryption, Identity and Access Management, Public Key Infrastructure, Endpoint Security, Cryptography, Network Security, Cybersecurity, Threat Detection, Data Security, Cryptographic Protocols, Cyber Attacks, Advanced Encryption Standard (AES), Secure Coding, Firewall, Application Security, Penetration Testing, Cyber Security Assessment, Computer Security Awareness Training, Cyber Security Strategy, Computer Security Incident Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Data Storytelling, Leadership, Leadership Development, Leadership and Management, Strategic Leadership, Team Management, Performance Review, People Management, Team Building, Workplace inclusivity, User Experience Design, Systems Thinking, Design Reviews, Influencing, Recruitment, Design, Talent Recruitment, UI/UX Strategy
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Mindfulness, Stress Management, Composure, Personal Development, Emotional Intelligence, Resilience, Self-Awareness, Mental Health, Mental Concentration, Respiration, Physiology, Neurology
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Routing Protocols, Cloud Infrastructure, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Artificial Intelligence, AI Enablement, Jupyter, Healthcare Ethics, Health Informatics, Healthcare Industry Knowledge, LLM Application, Machine Learning, Deep Learning, Machine Learning Software, MLOps (Machine Learning Operations), Statistical Machine Learning, AI Product Strategy, Model Evaluation, Convolutional Neural Networks, Data Preprocessing, Predictive Modeling, Data-Driven Decision-Making, Data Processing, Data Analysis
Intermediate · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Data Structures, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Data Preprocessing, Machine Learning, Artificial Intelligence, Model Evaluation, Data Analysis, Image Analysis, Data Collection, Classification Algorithms
Build toward a degree
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Cascading Style Sheets (CSS), Bootstrap (Front-End Framework), Wireframing, User Interface (UI) Design, Browser Compatibility, Usability, Web Content Accessibility Guidelines, Mobile Development, Javascript
Beginner · Course · 1 - 4 Weeks