Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

GitLab
Skills you'll gain: Telecommuting, Virtual Teams, Team Management, Human Resources Management and Planning, Culture Transformation, Performance Metric, Leadership and Management, Organizational Change, Organizational Strategy, Business Transformation, Organizational Leadership, Team Building, Performance Management, Adaptability, Collaboration, Business Strategy, Communication
Intermediate · Course · 1 - 3 Months
Northeastern University
Skills you'll gain: Health Informatics, Decision Support Systems, Process Mapping, Business Intelligence, Business Analytics, Predictive Analytics, Data-Driven Decision-Making, Customer experience strategy (CX), Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Process Analysis, Applied Machine Learning, Healthcare Industry Knowledge, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), Scripting, Servers, Security Controls, Data Pipelines, System Monitoring, Data Infrastructure, Network Troubleshooting, Distributed Computing, Systems Administration, System Configuration, Identity and Access Management, Data Management, Security Information and Event Management (SIEM), Configuration Management, Debugging, Software Architecture, Performance Improvement
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Protocols, Network Security, OSI Models, General Networking, Wireless Networks, Data Storage, Networking Hardware, TCP/IP, Computer Networking, Local Area Networks, Microsoft Windows, Network Architecture, Network Troubleshooting, Network Infrastructure, Technical Support and Services, System Configuration, Hardware Architecture, Wide Area Networks, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Automation, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Fund Accounting, Risk Analysis, Investment Management, Operational Analysis, Risk Management, Accounting, Compensation Management, Portfolio Management, Asset Management, Finance, Performance Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Key Management, Network Security, Digital Communications, Hardware Architecture
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Multi-Factor Authentication, Role-Based Access Control (RBAC), Authentications, Azure Active Directory, Zero Trust Network Access, Identity and Access Management, User Provisioning, Authorization (Computing), Security Controls, Cloud Security, User Accounts, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Survey Creation, Surveys, Marketing Planning, Market Research, Business Research, Product Marketing, Consumer Behaviour, Value Propositions, Market Analysis, Marketing, Business Planning, Marketing Channel, Peer Review, Case Studies, Target Market, Research Design, Data Analysis, Marketing Communications, Marketing Strategies, Product Strategy
Beginner · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Lean Manufacturing, Process Capability, Process Analysis, Continuous Improvement Process, Project Planning, Benchmarking, Root Cause Analysis
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Creativity, Prompt Engineering, Ideation, Brainstorming, Adobe Creative Cloud, Artificial Intelligence, Innovation, Design Thinking, Content Creation, Scalability, Multimedia, Storytelling, Visual Design, Content Strategy
Beginner · Course · 1 - 4 Weeks