IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer Relationship Management, Data Quality, Microsoft Copilot, AI Enablement, Workflow Management, AI Workflows, Generative AI, Compliance Training, Data Integration, Network Troubleshooting, Business Reporting, Customer experience improvement, Operational Efficiency
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Anomaly Detection, Microsoft Azure, Application Performance Management, Site Reliability Engineering, Time Series Analysis and Forecasting, Generative AI, Query Languages, Data Integration, Process Optimization, Data Analysis, Scalability, User Feedback
Intermediate · Course · 1 - 4 Weeks