IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois at Urbana-Champaign
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Credit Risk, Marketing, Machine Learning Algorithms, Business Strategy, Risk Management, Revenue Recognition, Financial Auditing, Entrepreneurship, Data Governance, Generative AI, Financial Market, Statistical Inference, Strategic Decision-Making
Earn a degree
Degree · 1 - 4 Years
Skills you'll gain: Responsible AI, Data Ethics, Organizational Strategy, Artificial Intelligence, Strategic Leadership, Cross-Functional Collaboration, Governance, Artificial Intelligence and Machine Learning (AI/ML), Decision Making, Business Management, Technology Roadmaps, Ethical Standards And Conduct, Data Governance, Enterprise Architecture, Organizational Structure, Strategic Prioritization, Change Management
Intermediate · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: Data Governance, Role-Based Access Control (RBAC), Responsible AI, Governance, Data Management, Generative AI, Metadata Management, AI Security, Data Quality, Data Access, Identity and Access Management, Benchmarking, Data Security, SQL, Quality Assurance and Control
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Anomaly Detection, Microsoft Azure, Application Performance Management, Site Reliability Engineering, Time Series Analysis and Forecasting, Generative AI, Query Languages, Data Integration, Process Optimization, Data Analysis, Scalability, User Feedback
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Documentation, Strategic Communication, Procedure Development, Constructive Feedback, Business Communication, Process Improvement, Operational Efficiency, Discussion Facilitation, Continuous Improvement Process, Change Management
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: User Story, Business Modeling, Process Analysis, Version Control, Unified Modeling Language, Engineering Management, Financial Statement Analysis, Software Architecture, Artificial Intelligence, Risk Analysis, Crisis Management, Agile Project Management, Blockchain, Service Design, IT Management, Application Security, Product Management, Generative AI, Technology Strategies, Payment Systems
Earn a degree
Degree · 1 - 4 Years