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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Applications of Copilot in the Workplace

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Scrum Master Certification

    Skills you'll gain: User Story, Behavior-Driven Development, DevSecOps, Agile Project Management, Backlogs, Sprint Planning, Agile Software Development, Agile Methodology, Project Risk Management, Test Driven Development (TDD), Sprint Retrospectives, Scaled Agile Framework, Kanban Principles, Risk Management, DevOps, Agile Product Development, Continuous Integration, Lean Methodologies, Management Reporting, Project Coordination

    4.6
    Rating, 4.6 out of 5 stars
    ·
    3.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Digital Marketing Dynamics: Strategy & Case Studies

    Skills you'll gain: Campaign Management, Social Media, Content Performance Analysis, Digital Marketing, Social Media Marketing, Digital Media Strategy, Case Studies, Target Market, Marketing Strategies, Marketing, Strategic Marketing, Consumer Behaviour, Competitive Analysis, Integrated Marketing Communications, Marketing Effectiveness, Social Media Strategy, Marketing Planning, Marketing Strategy and Techniques, Advertising Campaigns, Business

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Kibana Projects: Data Analytics & Visualization

    Skills you'll gain: Dashboard, Kibana, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, System Monitoring, Web Analytics, Data Transformation, Exploratory Data Analysis, Data Visualization Software, Trend Analysis, Data Analysis, Automation, Business Intelligence, Retail Sales, Scripting, Devops Tools, Data Visualization, Python Programming, Data Science

    Beginner · Specialization · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Scrum Alliance

    Agile Coaching Skills

    Skills you'll gain: Teaching, Discussion Facilitation, Employee Coaching, Coaching, Agile Product Development, Agile Project Management, Agile Software Development, Mentorship, Team Leadership, Agile Methodology, Team Performance Management, Team Management, Team Motivation, Organizational Leadership, Organizational Change, Business Communication, Business, Business Management, Organizational Strategy, Business Strategies

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Insper

    Introdução ao Marketing Analítico

    Skills you'll gain: Marketing Analytics, Analytical Skills, Data Analysis, Data Collection, Marketing, Analytics, Quantitative Research, Market Research, Target Market, Customer Insights, Data-Driven Decision-Making, Statistical Methods, Market Data, Consumer Behaviour, Brand Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    799 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Entrepreneurial Finance: Strategy and Innovation

    Skills you'll gain: Financial Modeling, Blockchain, FinTech, Risk Modeling, Entrepreneurial Finance, Financial Market, Business Valuation, Risk Management, Excel Formulas, Market Data, Emerging Technologies, Cryptography, Risk Analysis, Fundraising and Crowdsourcing, Financial Trading, Law, Regulation, and Compliance, Financial Analysis, Entrepreneurship, Finance, Microsoft Excel

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.4K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Glasgow

    6G for a Connected Future

    Skills you'll gain: Wireless Networks, Emerging Technologies, Digital Communications, Blockchain, Internet Of Things, Generative AI, Communication Systems, Network Security, Telecommunications, Network Performance Management, Network Planning And Design, Zero Trust Network Access, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Electrical Engineering, Network Analysis, Information Technology, Electronics Engineering, Machine Learning, Trustworthiness

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Real-World Cybersecurity Leadership

    Skills you'll gain: ISO/IEC 27001, Budget Management, Cybersecurity, Cyber Governance, Cyber Security Strategy, Leadership Development, Cyber Risk, Security Management, Information Systems Security, Business Strategies, Strategic Leadership, Leadership and Management, Risk Management, Business Metrics, Vendor Management, Team Leadership, Compliance Auditing, Business Communication, Information Technology, Artificial Intelligence and Machine Learning (AI/ML)

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Agile Meets Design Thinking

    Skills you'll gain: Agile Product Development, User Story, Design Thinking, Product Improvement, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development, Testability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to Azure Security and Identity Access

    Skills you'll gain: Remote Access Systems, User Accounts, Authorization (Computing), Network Security

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Effective Service Innovation by Design in Hotel Management : Starweaver
  • Applications of Copilot in the Workplace: Microsoft
  • Scrum Master Certification: LearnQuest
  • Digital Marketing Dynamics: Strategy & Case Studies: EDUCBA
  • Kibana Projects: Data Analytics & Visualization: EDUCBA
  • Agile Coaching Skills: Scrum Alliance
  • Introdução ao Marketing Analítico: Insper
  • Entrepreneurial Finance: Strategy and Innovation: Duke University
  • 6G for a Connected Future: University of Glasgow
  • Real-World Cybersecurity Leadership: Advancing Women in Tech

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