Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Systems Engineering, Systems Development, Conceptual Design, Systems Design, Requirements Analysis, Systems Development Life Cycle, Requirements Elicitation, Systems Architecture, Systems Integration, Engineering Design Process, Functional Design, System Design and Implementation, Concept Of Operations, Technical Design, Configuration Management, Program Development, Prototyping, System Requirements, Risk Management Framework, Verification And Validation
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Clinical Data Management, Electronic Data Capture (EDC), Data Management, Data Collection, Case Report Forms, Data Sharing, Health Informatics, Data Strategy, Data Quality, Good Clinical Practices (GCP), Sampling (Statistics), Data Integrity, Data Validation, Regulatory Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microbiology, Pharmacology, Health Disparities, Molecular Biology, Infection Control, Infectious Diseases, Chemistry, Hand Hygiene, Stress Management, Biochemistry, Psychology, Molecular, Cellular, and Microbiology, Sociology, Cultural Sensitivity, Analytical Chemistry, Immunology, Behavior Management, Biology, Decision Making, Taxonomy
Intermediate · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Regression Analysis, Excel Formulas, Business Modeling, Simulation and Simulation Software, Operations Research, Microsoft Excel, Google Sheets, Forecasting, Risk Analysis, Statistical Methods, Probability & Statistics, Data Analysis Software, Process Optimization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Image Analysis, Tensorflow, Amazon Web Services, Cloud Applications, Application Development, Application Deployment, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Processing, Front-End Web Development
Mixed · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Scientific Methods, Research, Nutrition and Diet, Behavioral Health, Physiology, Psychology, Stress Management, Peer Review, Health Policy, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Ancient History, Art History, Liberal Arts, World History, Ethical Standards And Conduct, Anthropology, Sociology, Psychology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Control Panels, Cloud Hosting, User Accounts, File Management, System Configuration, Web Servers, Servers, Content Management, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Application Lifecycle Management, CI/CD, Continuous Integration, Microsoft Power Platform, Continuous Delivery, Continuous Deployment, Software Development Life Cycle, Enterprise Application Management, Change Control, Application Deployment, Azure DevOps, Release Management, Microsoft Azure, Configuration Management, Multi-Tenant Cloud Environments, Command-Line Interface, Version Control, Data Import/Export, YAML, Data Science
Beginner · Course · 3 - 6 Months

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, TCP/IP, Network Routers, Virtual Private Networks (VPN), OSI Models, Computer Networking, General Networking, Network Protocols, Networking Hardware, Network Switches, Network Troubleshooting, Local Area Networks, Network Performance Management, Network Infrastructure, Wireless Networks, Network Security, Network Model, Network Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Active Listening, Empathy, Compassion, Diversity and Inclusion, Team Building, Emotional Intelligence, Leadership and Management, Leadership, Self-Awareness, Collaboration, Employee Engagement, Adaptability, Workforce Management
Mixed · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Data Ethics, Data Storytelling, Visualization (Computer Graphics), Dashboard, Tableau Software, Data Manipulation, Data Import/Export
Beginner · Course · 1 - 4 Weeks