IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: MITRE ATT&CK Framework, Cybersecurity, Cyber Threat Intelligence, Cyber Operations, IT Automation, Scripting, Python Programming
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adaptability, Empathy, Cognitive flexibility, Communication, Systems Thinking, Critical Thinking, Decision Making, Open Mindset, Self-Awareness, Change Management, Leadership and Management
Beginner · Course · 3 - 6 Months

University of Colorado System
Skills you'll gain: Individualized Education Programs (IEP), Special Education, School Psychology, Case Studies, Empathy & Emotional Intelligence, School Counseling, Community Mental Health Services, Student Support and Services, Social and Human Services, Mental Health, Preventative Care, Health Promotion, Behavior Management, Positive Behavior Support, Crisis Intervention
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, AI Security, Regulatory Compliance, Artificial Intelligence, Business Ethics, Risk Analysis, SAS (Software), Compliance Training, Data Integrity, Human Centered Design, Accountability, Analytics, Diversity and Inclusion, Information Privacy, Data Governance, Data Analysis, Data Management, Model Deployment
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Child Welfare, Research, Research Methodologies, Family Support, Working With Children, Trauma Care, Child Development, Social Sciences, Human Development, Cultural Diversity, Culture, Case Studies
Mixed · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Stress Management, Mental Health, Resilience, Crisis Intervention, Mindfulness, Cognitive Behavioral Therapy, Behavior Management, Preventative Care, Empathy, Psychology, Social Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Splunk, System Monitoring, Role-Based Access Control (RBAC), Authentications, Data Storage, Data Management, Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, Data Security, System Configuration, Configuration Management
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Team Management, Delegation Skills, Team Performance Management, Team Building, Management Training And Development, Team Motivation, Team Leadership, Trustworthiness, Drive Engagement, Virtual Teams, Organizational Leadership, Performance Management, Employee Coaching, Goal Setting, Coaching
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Verification And Validation, Collaborative Software, Project Management Software, Automation, Productivity Software, Project Management, Cloud-Based Integration, Internal Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Penetration Testing, Vulnerability Scanning, Security Strategy, AI Personalization, Scenario Testing, System Implementation
Intermediate · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Smart Goals, Personal Development, Overcoming Obstacles, Productivity, Positive Behavior Support, Optimism, Self-Awareness, Self-Motivation, Growth Mindedness, Cognitive flexibility, Psychology, Creativity, Curiosity
Beginner · Course · 1 - 4 Weeks