IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Network Troubleshooting, Network Protocols, Network Monitoring, Network Analysis, TCP/IP, Cyber Security Assessment, Network Security, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, TCP/IP, Network Switches, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Network Troubleshooting, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Border Gateway Protocol, Firewall, Proxy Servers, Encryption, Authentications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Collaboration, Team Management, Team Leadership, Team Building, Telecommuting, Teamwork, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Communication, Productivity
Intermediate · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Cybersecurity, Network Security, Information Systems Security, Cyber Threat Intelligence, Deep Learning, Applied Machine Learning, Responsible AI, Intrusion Detection and Prevention, Fraud detection, Malware Protection, Natural Language Processing, Artificial Intelligence, Anomaly Detection, Machine Learning, Classification Algorithms, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Inside Sales, Sales Process, Generative AI Agents, Sales Strategy, Email Automation, AI Personalization, Sales Management, HubSpot CRM, Sales Enablement, Sales, Sales Training, Sales Prospecting, ChatGPT, Anthropic Claude, Customer Relationship Management (CRM) Software, Customer Communications Management, Customer Engagement, Campaign Management, Automation, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Software Architecture, Cloud Applications, Cloud Solutions, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Event-Driven Programming
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Video Game Development, Game Design, iOS Development, Animation and Game Design, Usability Testing, Apple iOS, Mobile Development, Apple Xcode, Usability, Augmented Reality, Swift Programming, User Interface (UI) Design, Debugging
Mixed · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Virtual Teams, Telecommuting, Team Leadership, Team Management, Peer Review, Workplace inclusivity, Rapport Building, Team Building, Management Training And Development, Leadership and Management, Teamwork, Collaboration, Strategic Leadership, Leadership, Collaborative Software, Delegation Skills, Cross-Functional Collaboration, Diversity and Inclusion, Trustworthiness, Communication
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Generative AI, Data Analysis, Advanced Analytics, Analytics, AI Product Strategy, Data Transformation, Predictive Analytics, Data Preprocessing, Machine Learning Algorithms, Responsible AI
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Creation, Crisis Management, Digital Communications, Strategic Communication, Digital Media Strategy, Communication Strategies, Social Media, Digital Marketing, Digital Content, Target Audience, Customer Engagement, Email Marketing, Ethical Standards And Conduct, Presentations, Emerging Technologies, Forecasting
Beginner · Course · 1 - 4 Weeks