IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Generative AI Agents, Employee Performance Management, Workforce Planning, Talent Management, Performance Management, AI Personalization, People Development, Human Resource Strategy, HR Tech, Human Resources, People Analytics, Workforce Management, Diversity and Inclusion, Innovation, Analytics, Adaptability
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: GitHub, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Version Control, Git (Version Control System), HTML and CSS, Web Design and Development, Web Development, Front-End Web Development, Web Content Accessibility Guidelines, Cloud Hosting, Debugging, Semantic Web, Web Analytics and SEO, Responsive Web Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Test Script Development, Brute-force attacks, Cloud Security, Network Analysis, API Testing, General Data Protection Regulation (GDPR), Wireless Networks, Security Controls
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Apache Cassandra, NoSQL, Databases, Database Architecture and Administration, Database Design, Query Languages, Data Architecture, Database Management, Data Storage, System Monitoring, Distributed Computing, Application Security, Security Controls, Data Modeling, Scalability
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Prompt Engineering, AI Workflows, AI Orchestration, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Enablement, Software Architecture, Integrated Development Environments, Code Review, Software Design, API Design, Debugging, Software Development, Application Development, AI Security, Database Design, Python Programming, Automation
Intermediate · Specialization · 3 - 6 Months

Alibaba Cloud Academy
Skills you'll gain: Docker (Software), Containerization, Cloud Deployment, Application Deployment, Kubernetes, Terraform, Prometheus (Software), Cloud Computing, Performance Tuning, Application Performance Management, Cloud Management, Cloud Applications, DevOps, Infrastructure As A Service (IaaS), Performance Testing, Cloud Computing Architecture, Database Management, Cloud Platforms, Operating Systems, Web Development
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Team Performance Management, Agile Product Development, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management
Beginner · Course · 1 - 3 Months

Check Point Software Technologies Ltd.
Skills you'll gain: Endpoint Security, Threat Detection, Malware Protection, Security Software, Security Management, Cybersecurity, Cyber Attacks, Remote Access Systems, Zero Trust Network Access, Network Protocols, Software Installation, Linux
Beginner · Course · 1 - 3 Months

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, Network Protocols, Network Monitoring, OSI Models, Network Security, Web Servers, Network Analysis
Beginner · Guided Project · Less Than 2 Hours

Sungkyunkwan University
Skills you'll gain: Political Sciences, International Relations, Social Justice, Policy Analysis, Social Sciences, World History, Culture, Diplomacy, Ethical Standards And Conduct, Governance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Scripting, Test Script Development, IT Automation, Network Monitoring, Scripting Languages, Event Monitoring, Network Administration, Software Documentation
Beginner · Course · 1 - 4 Weeks