IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Security Controls, Threat Management, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Zero Trust Network Access, Cyber Attacks, Application Security, Cyber Risk, Computer Security, Information Systems Security, Data Security, Network Security, Encryption, Multi-Factor Authentication, Cryptography, Authorization (Computing), Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Artificial Intelligence, Responsible AI, Visualization (Computer Graphics)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electric Power Systems, Safety Standards, Safety and Security, Emerging Technologies, Control Systems, Global Positioning Systems, Environmental Issue, Computer Vision, Artificial Intelligence, Algorithms
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Food Quality Assurance And Control, Nutrition and Diet, Cost Estimation
Mixed · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Media and Communications, International Relations, Electronic Media, Journalism, Branding, Cultural Diversity, Telecommunications, Digital Communications, Political Sciences, Diplomacy, Digital Transformation
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: System Programming, Rust (Programming Language), Data Structures, Relational Databases, Other Programming Languages, Databases, Debugging, Programming Principles, Application Development, Secure Coding, SQL, Object Oriented Programming (OOP), C++ (Programming Language), Interoperability, Software Development, File I/O, Command-Line Interface, Data Import/Export
Beginner · Specialization · 1 - 3 Months

The University of Melbourne
Skills you'll gain: Art History, International Relations, Political Sciences, Culture, Socioeconomics, Ancient History, World History, Social Sciences, Economic Development, Anthropology, Cultural Diversity, Sociology, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Data Visualization, Data Entry, Excel Formulas, Data Presentation, Google Sheets, Spreadsheet Software, Data Literacy, Management Reporting, Business Reporting, Marketing Analytics, Market Analysis, Productivity Software
Beginner · Guided Project · Less Than 2 Hours

University of Western Australia
Skills you'll gain: Workforce Planning, Recruitment, Recruitment Strategies, Diversity and Inclusion, Human Resource Strategy, Workplace inclusivity, Talent Sourcing, Diversity Awareness, Diversity Programs, Organizational Effectiveness, Talent Acquisition, Job Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Talent Pipelining, Talent Management, Employee Engagement, Employee Retention, Talent Acquisition, Human Resources, Human Resource Strategy, Talent Recruitment, Talent Sourcing, Workforce Development, People Development, Recruitment, HR Tech, Applicant Tracking Systems, Strategic Sourcing, Leadership, Diversity and Inclusion, Analytics
Intermediate · Course · 1 - 4 Weeks