IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Akamai Technologies, Inc.
Skills you'll gain: SQL, Database Management, Relational Databases, Database Systems, Database Design, Database Theory, Data Manipulation, Query Languages, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Labor Law, Workplace inclusivity, Human Resources, Communication, Compliance Management, Active Listening
Beginner · Course · 1 - 4 Weeks

Royal Holloway, University of London
Skills you'll gain: Human Factors (Security), Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Cyber Risk, Security Awareness, Social Sciences, Culture, Psychology, Survey Creation, Research
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Package and Software Management, Command-Line Interface, Ubuntu, Linux, Linux Administration, Linux Commands, Red Hat Enterprise Linux, Unix Commands, File Systems, Software Installation, Operating System Administration, File Management, Virtual Environment, Open Source Technology
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Human Factors, Human Factors Engineering, Accident Prevention, Human Machine Interfaces, Usability, Systems Thinking, User Experience Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: General Data Protection Regulation (GDPR), Personally Identifiable Information, Information Privacy, Data Governance, Data Security, Cybersecurity, Data Management, Data Ethics, Cyber Governance, Security Controls, Cyber Risk, Data Access, Encryption, Risk Management Framework
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Organizational Change, Change Management, Business Transformation, Culture Transformation, Organizational Leadership, Digital Transformation, Business Leadership, Organizational Effectiveness, Leadership, Stakeholder Analysis, Stakeholder Management, Communication Strategies, Strategic Communication, Collaborative Software, Stakeholder Engagement, Team Building, Communication, Adaptability, Google Workspace, Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Red Hat Enterprise Linux, IT Automation, Infrastructure as Code (IaC), Scripting, YAML, Configuration Management, Open Source Technology
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Stakeholder Analysis, Medical Devices, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, User Interface (UI), Health Care, Product Strategy, Technology Solutions, Risk Management
Mixed · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Responsible AI, Data Collection, Game Theory, Data Preprocessing, Machine Learning, Algorithms, Artificial Intelligence, Model Evaluation, Social Justice, Predictive Modeling
Beginner · Course · 1 - 4 Weeks