IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Dashboard, Ggplot2, Interactive Data Visualization, Data Visualization Software, Data Presentation, Application Development, Data Sharing, UI Components, Application Deployment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Security Controls, Security Requirements Analysis, Continuous Monitoring, Cyber Security Policies, Information Assurance, Information Systems Security, Personally Identifiable Information, Data Security, Document Management
Mixed · Course · 1 - 3 Months

École normale supérieure
Skills you'll gain: Theoretical Computer Science, Combinatorics, Algorithms, Advanced Mathematics, Linear Algebra, Mathematical Modeling, Probability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Vulnerability Assessments, Cybersecurity, Cyber Threat Intelligence, Cyber Attacks, Security Management, Cyber Threat Hunting, Information Systems Security, Threat Detection, Data Security, Network Security, Cyber Security Strategy, DevSecOps, Continuous Monitoring, Malware Protection, Cloud Security, Cyber Security Assessment, Risk Management Framework, Encryption, Authentications
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Design Thinking, Business Transformation, Process Design, Business Process, Human Centered Design, Business Solutions, Innovation, Creative Problem-Solving, Ideation, Creativity, Overcoming Obstacles, User Research, User Feedback, Empathy, Adaptability, Needs Assessment
Beginner · Course · 1 - 4 Weeks

Indian Institute of Technology Guwahati
Skills you'll gain: User Research, UI/UX Research, User Experience, Competitive Analysis, User Experience Design, Information Architecture, Interaction Design, User Flows, Persona (User Experience), Qualitative Research, User Centered Design, User Interface (UI) Design, Wireframing, Human Computer Interaction, Usability, User Interface (UI), Usability Testing, Conceptual Design, Research Methodologies, Focus Group
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Collaborative Software, Integrated Development Environments, Program Development, Debugging, Development Environment, Technical Writing, Generative AI, Computer Programming, Software Development Tools
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Natural Resource Management, Environment, Sustainable Development, Environmental Issue, Environmental Science, Life Sciences, Biology, Social Studies, Climate Change Adaptation, Water Quality, Science and Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Data Modeling, Role-Based Access Control (RBAC), System Monitoring, Incident Response, Computer Security Incident Management, User Accounts, Security Information and Event Management (SIEM), Authorization (Computing), Machine Learning, Event Monitoring, Systems Administration, Performance Tuning, Data Visualization, Threat Detection, Anomaly Detection, Continuous Monitoring, Correlation Analysis, Data Analysis, Authentications
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Performance Management, Local Area Networks, Hardening, Intrusion Detection and Prevention
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Package and Software Management, Bash (Scripting Language), Git (Version Control System), GitHub, Version Control, Unix Shell, Ubuntu, Shell Script, Scripting, Unix, Scripting Languages, Unix Commands, Linux, System Configuration, Linux Administration, Linux Commands, File Management, Software Installation
Beginner · Course · 1 - 4 Weeks