IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Product Support, Service Level, Technical Support and Services, Technical Support, Technical Communication, Issue Tracking, Record Keeping, File Management
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Precision Medicine, Patient-centered Care, Health Informatics, Healthcare Ethics, Health Policy, Risk Analysis, Data-Driven Decision-Making, Medical Science and Research, Healthcare Industry Knowledge, Health Care, Clinical Research, Molecular Biology, Information Privacy, Innovation
Intermediate · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Email Marketing, Lead Generation, Email Automation, Customer Relationship Management (CRM) Software, Performance Metric, Sales Pipelines, Digital Marketing, Copywriting, Customer Support, Customer Engagement, Data Pipelines, Compliance Management, Revenue Cycle Management, Generative AI, Design and Product, Product Design, Law, Regulation, and Compliance, Artificial Intelligence, Design Elements And Principles, Statistics
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Unsupervised Learning, Data Mining, Social Network Analysis, ChatGPT, Embeddings, Machine Learning Methods, Data Science, Supervised Learning, Generative AI, Machine Learning, Anomaly Detection, Data Preprocessing, Data Analysis, Recurrent Neural Networks (RNNs), Data Manipulation, Python Programming, Exploratory Data Analysis, Machine Learning Algorithms, Jupyter, Classification Algorithms
Advanced · Specialization · 3 - 6 Months

IBM
Skills you'll gain: COBOL (Programming Language), Report Writing, Debugging, Programming Principles, Software Testing, Computer Programming, Maintainability, Business Logic, Software Engineering, Data Storage, Numerical Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Project Schedules, Milestones (Project Management), Project Management, Agile Project Management, Document Management, Collaborative Software, Waterfall Methodology, Kanban Principles, Team Oriented, Prioritization
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Water Quality, Laboratory Testing, Chemistry, Product Testing, Chemical Engineering, Biochemistry, Process Control, Analytical Testing, Materials science, Physics
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Case Law, Social Justice, World History, Political Sciences, Storytelling, Policy Analysis, Diversity Awareness
Beginner · Course · 1 - 3 Months

Alibaba Cloud Academy
Skills you'll gain: Relational Databases, Load Balancing, Cloud Computing, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Security, Data Security, Servers, Cloud Storage, Data Storage Technologies, Scalability, Encryption, Disaster Recovery
Beginner · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Angular, Linear Algebra, Physics, Mathematical Modeling, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Strategy, Cyber Governance, Cyber Risk, Cyber Security Assessment, Security Strategy, Cyber Security Policies, Security Management, Security Awareness, Threat Modeling, Information Privacy, Infrastructure Security, Risk Management, Vulnerability Assessments
Beginner · Course · 1 - 3 Months